Senior HR Coordinator - Gas Operations (Bilingual)

$52,000 - $62,400/Yr

Primoris Service Corporation - Lake Forest, CA

Full-time - Mid Level

Lake Forest, CA

Heavy and Civil Engineering Construction

About the position

As a Senior HR Coordinator for Gas Operations at ARB Underground, a division of Primoris Services Corporation, you will play a crucial role in managing the HR functions specifically tailored for union employees. This position is pivotal in ensuring that the onboarding and offboarding processes are executed smoothly and in compliance with union guidelines. You will oversee the complete onboarding process for union employees, which includes the administration of necessary paperwork, conducting E-Verify verifications, and assigning pay classes according to union dispatch guidelines. Your expertise will also be essential in managing the offboarding process, handling dispatch changes, job upgrades, transfers, and other employment changes for union members. In addition to onboarding and offboarding, you will be responsible for conducting thorough audits of HR Generalist activities, ensuring that all documentation is accurately uploaded to the UKG system and properly archived in Egnyte. Monitoring the HR Support Center inbox will be part of your daily responsibilities, where you will ensure timely and professional responses to inquiries. You will also manage all physical mail related to unemployment, disability, paid family leave (PFL), and other HR-related matters, ensuring that all correspondence is handled efficiently. Your role will extend to supporting union SOX audits, providing guidance to new union hires regarding standard policies, benefits, and the hiring process, and assisting administrators with any HR-related queries. You will also manage password reset requests and address E-Verify mismatch notices, ensuring effective communication with affected employees and diligent monitoring of resolution cases. As a bilingual professional, you will provide translation and communication assistance in Spanish for the Gas Operations HR team, facilitating effective communication with Spanish-speaking employees. Additionally, you will generate and deliver reports for managers upon request, detailing employee setup and pay class assignments, making your role integral to the HR operations of the organization.

Responsibilities

• Oversee the complete onboarding process for union employees, including the administration of paperwork, E-Verify verification, and assignment of pay classes in accordance with union dispatch guidelines.
• Administer the offboarding process, handle dispatch changes, job upgrades, transfers, and other employment changes for union members.
• Conduct thorough audits of HR Generalist activities and ensure accurate uploading of documentation to UKG, as well as proper archiving in Egnyte.
• Actively monitor the HR Support Center inbox, ensuring timely and professional responses to inquiries.
• Handle and respond to all physical mail related to unemployment, disability, paid family leave (PFL), and other HR-related matters.
• Support and assist in the preparation and execution of union SOX audits.
• Provide guidance and answer frequently asked questions from new union hires regarding standard policies, benefits, and the hiring process.
• Assist administrators with any HR-related queries or guidance needs.
• Manage and resolve password reset requests.
• Address and manage E-Verify mismatch notices, communicate with affected employees, and monitor resolution cases diligently.
• Serve as a point of contact for general inquiries related to union processes and protocols.
• Provide translation and communication assistance in Spanish for the Gas Operations HR team, including handling emails and phone calls.
• Generate and deliver reports for managers upon request, detailing employee setup and pay class assignments.

Requirements

• Experience with HRIS System.
• Familiarity with employment paperwork.
• Union experience required.
• Excellent verbal and written communication skills.
• Confidentiality and work ethics.
• Bilingual Required.
• Great at multi-tasking.
• Able to work in high pace environment.
• 3+ years of high-volume onboarding experience.
• HR degree is a plus.

Benefits

• $25 - $30/hour depending on experience.
• Full Medical, Dental and Vision.