Senior Human Resources Analyst - Process Improvement

About the position

At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals. We are currently seeking a well-qualified candidate for a Senior Human Resources Analyst role in our Process Improvement Team. This position performs professional and consultative work in the design, development, and maintenance of Human Resources (HR) processes (systems). The position provides support in analyzing HR Information systems, monitoring performance, and resolving issues to support department and HR's needs. The position requires the ability to work independently, and as part of a highly effective team, to collaborate closely with other Human Resources team members, internal, and external stakeholders. The Incumbent will be required to manage multiple projects and meet designated.

Responsibilities

• Ensures consistent application of Human Resources' vision, policies, and key strategic initiatives, and adherence/compliance with all federal, state, and local laws, rules, and regulations.
• Assists with the design and execution of strategies to enable the effective application and utilization of HR programs and systems.
• Partners with HR leadership team in defining strategies related to improving customer service, operational efficiencies and establish performance metrics necessary to support HR programs and processes.
• Identifies non-automated and non-strategic business processes and works to design, execute, document, measure, and monitor more effective and efficient solutions.
• Defines and documents current state and to-be business processes and maintains process maps.
• Prepares charts, graphs, and diagrams to illustrate workflows.
• Solicits continual feedback on any deployed practices to determine effectiveness, acceptability, and sustainability.
• Defines and develops training/job aids, processes, guidelines, and documentation to be used by the HR division and end-users across the County.
• Provides guidance/recommendations based on current policies and practices and helps develop solutions to address department needs and opportunities in process efficiencies.
• Assists in developing content for the Process Improvement Strive for Process Improvement initiative and training HR Staff on HR Business programs and processes.
• Assist with audits of the various processes to identify improvement opportunities.
• Performs other related duties as assigned.

Requirements

• Requires a Bachelors Degree from an accredited institution in Human Resources, Business or Public Administration or closely related field.
• Three years of varied professional level experience in human resources.
• In lieu of the degree requirements, additional relevant experience may be substituted on a year for year basis.

Nice-to-haves

• Professional certification in human resources or a closely related field.
• Experience conducting gap analyses for large organizations.

Benefits

• 10 paid holidays and up to 2 floating holidays annually.
• 18 days paid time off per year.
• Longevity bonus based on years of service.
• 6 days of paid TERM (sick) time annually.
• Low-cost medical, dental, vision, additional life insurance.
• Free basic life, long term disability, and employee assistance for all the family members effective on day one.
• Participation in the Florida Retirement System.
• Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
• Free access to Wellworks gyms and Orange County Recreation Centers.
• Free onsite wellness coaching, including dietician and nurse.
• Tuition reimbursement program.
• Earn service time to forgive student loans.