Senior Human Resources Generalist

Arrow International Srl - Brooklyn, OH

Full-time - Mid Level

Brooklyn, OH

Merchant Wholesalers, Durable Goods

About the position

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world-class, state-of-the-art electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. The Senior Human Resources Generalist will take direction from the Human Resources Director in support of manufacturing and corporate client groups including employee relations, talent acquisition, benefits administration, and other duties as assigned. This role is pivotal in ensuring that our HR policies are effectively interpreted and administered, and it involves a variety of responsibilities aimed at enhancing the employee experience and supporting the overall HR function within the organization. In this position, you will play a key role in the planning and successful execution of HR initiatives, including the oversight of HR procedures and assisting with handbook updates and revisions. You will develop and support development plans for the hourly workforce, advance the onboarding process, and ensure prompt investigation and resolution of employee issues. Additionally, you will coach and counsel supervisors and management in the performance appraisal process, maintain safety reporting, manage attendance policies, and identify and measure HR metrics to report regularly. Your contributions will also include supporting employee communications and training, developing job descriptions, and leading employee investigations.

Responsibilities

• Interpret and oversee Human Resource policies and procedures, assisting with handbook updates and revisions.
• Develop and support development plans and structure for the hourly workforce.
• Advance the onboarding process beyond the employee's first day.
• Promptly investigate and resolve employee issues.
• Coach and counsel supervisors and management in the annual performance appraisal and review process, including data collection for merit increases.
• Maintain monthly safety reporting and Human Resource compliance data management.
• Manage Time and Attendance Policy for the plant hourly population, issuing warnings and adjusting attendance points as warranted in a timely manner.
• Identify and measure Human Resource metrics and report on a regular basis.
• Support general employee communications and occasional training.
• Assist in the development of job descriptions, organizational structure changes, and knowledge transfer.
• Lead employee investigations, resolving Human Resource and Payroll issues raised by employees, and responding to employees' concerns and questions.

Requirements

• Bachelor's degree in HR, HRM, HRD, or Business-related field required.
• 3+ years Human Resource generalist experience in a manufacturing environment required.
• Bi-Lingual (Spanish) a definite asset to this role.
• Highly proficient skills with the latest versions of MS Suite.
• Knowledge of local, state, and federal labor laws.
• Ability to maintain total confidentiality.
• Excellent interpersonal, communication, and people skills while always treating employees with respect.
• Possess strong business orientation and process improvement skills.
• Desire to work as a team with a results-driven approach.
• Flexibility to work variable shifts on occasion.