Senior Human Resources Generalist

Spectrum - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

10,001+ employees

Telecommunications

About the position

As a Human Resources Generalist, you will play a pivotal role in administering human resources policies and programs that balance employee advocacy with business operating needs. Your primary focus will be on promoting equity, fair treatment, and positive employee relations while ensuring compliance with state and federal employment laws. You will provide comprehensive HR support to a designated client group, focusing on the recruitment and retention of critical talent, continuous performance coaching and management, and proactive issue identification and resolution. Your ability to coach and develop leadership decision-making and communication skills will be essential in supporting the accomplishment of business priorities. In this role, you will build credible relationships with Business Leaders, which will enhance decision-making and organizational effectiveness. You will be involved in solving complex HR-related issues and will work independently with minimal guidance. Additionally, you may act as a resource for colleagues with less experience, sharing your knowledge and expertise to foster a collaborative work environment. Your responsibilities will include providing guidance to management and employees on HR issues and employment law, developing new programs and initiatives to meet management needs, and generating solutions with input from senior HR teammates. You will anticipate and plan for long-term human resource needs and trends in partnership with business management, ensuring that company policies are administered fairly and consistently throughout your area of responsibility. You will also perform advanced employee relations functions, including support and counseling regarding personnel conflicts, managing employee performance issues, and conducting exit interviews. Moreover, you will handle workers' compensation processes, coordinate Leave of Absence programs, conduct employee training, and ensure timely and accurate entries to the HRIS database. Your role will also involve maintaining employee records in compliance with state and federal requirements and assisting in the management of bonus plans and merit processes. You may also be involved in recruiting and staffing from internal and external sources, as well as participating in the annual budget planning process.

Responsibilities

• Provide guidance to management and employees on human resources issues and employment law.
• Develop new programs and initiatives to meet management needs.
• Generate solutions and implement them with input from senior HR teammates.
• Anticipate and plan for long-term human resource needs and trends in partnership with business management.
• Assist in the formulation of objectives for personnel policies and procedures and manpower goals.
• Ensure company policies are administered fairly and consistently throughout the area of responsibility.
• Effectively communicate and execute necessary changes to policies and procedures.
• Perform advanced employee relations functions including support and counseling regarding personnel and job-related conflicts.
• Conduct complex/sensitive employee-related investigations.
• Handle workers' compensation and safety regulations processes.
• Coordinate the administration of all Leave of Absence programs and processes.
• Conduct open enrollment and other benefits-related programs as needed.
• Conduct employee and supervisor training including benefits, policies, and procedures.
• Ensure timely and accurate entries to the HRIS database.
• Ensure timely and accurate payroll entry for designated client group.
• Perform audit and compliance functions as requested.
• Maintain employee records in compliance with state and federal requirements.
• Assist in the management and execution of bonus plans and merit processes.
• Assist in the annual budget planning process as needed.
• May recruit and staff from internal and external sources.

Requirements

• Bachelor's degree in Human Resources, Business, or related field or equivalent experience.
• 5+ years Human Resources Generalist experience.
• Ability to prioritize, organize, and communicate effectively at all organizational levels.
• Ability to work independently while showing judgment, solving problems, and making decisions under pressure.
• Ability to deal with the public professionally and maintain confidentiality of information.
• Demonstrated consultative, coaching, analytical, and project management skills.
• PC and Microsoft Office skills.
• Demonstrated knowledge of local, state, and federal employment laws, wage and hour laws, employee relations procedures, staffing and employment practices, and recruitment trends and technologies.

Nice-to-haves

• Valid driver's license with satisfactory driving record within company required standards.
• 1+ year experience supporting exempt employees in a retail environment.
• 1+ year experience using PeopleSoft or Oracle.
• 1+ year experience with FMLA leaves of absence and HR investigations.
• PHR or SPHR Certification.

Benefits

• Comprehensive pay and benefits package that rewards employees for their contributions.
• Support for all aspects of employee well-being.
• Opportunities for career growth and development.