Senior Information Security Analyst - Customer Trust

$162,000 - $195,000/Yr

Datadog - New York, NY

Full-time - Mid Level

New York, NY

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Senior Information Security Analyst - Customer Trust role at Datadog focuses on bridging the gap between customer security needs and the company's information security program. This position involves direct interaction with customers to address their security requirements, support the sales organization, and enhance Datadog's security practices. The analyst will work on various projects, ensuring that Datadog's security measures align with customer expectations and compliance standards.

Responsibilities

• Partner with the sales organization to address customers' security needs, including responding to security questionnaires and customer calls.
• Assist with improving and maintaining Datadog's customer-facing security page.
• Collaborate with a 10-person team and cross-functional teams to become an expert on Datadog's security practices.
• Analyze customer security requirements and roadmaps to help steer security features for Datadog.

Requirements

• BS in information security, information systems management, computer science, or equivalent experience in compliance, information security policy, operations, or consulting.
• Exposure to one or more compliance frameworks (e.g., SOC 2, ISO 27001, HIPAA, PCI DSS).
• Familiarity with the sales process and sales reporting.
• Understanding of the current privacy landscape and regulations (e.g., GDPR, CCPA).
• Ability to manage multiple tasks and high-priority projects.
• Exceptional written and verbal communication skills, with the ability to synthesize technical information.

Nice-to-haves

• Experience with 3rd party tools similar to Safebase, Loopio, Jira, and Salesforce.

Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• Continuous professional development, product training, and career pathing.
• Intradepartmental mentor and buddy program for in-house networking.
• Access to Inclusion Talks, internal panel discussions.
• Free, global mental health benefits for employees and dependents age 6+.
• Competitive global benefits.