Spectrum - Tucson, AZ

posted 19 days ago

Full-time - Senior
Tucson, AZ
Telecommunications

About the position

The Senior Information Technologist will lead and oversee the administration and application support for all Information Technology requirements within Windows environments. This role involves managing a diverse range of IT systems and services to ensure seamless operation and support for mission-critical functions. The Senior Information Technologist will work closely with various stakeholders to provide technical expertise, troubleshoot complex issues, and ensure compliance with IT policies and security protocols.

Responsibilities

  • Provide advanced system administration and technical support for approximately 200 users utilizing desktops, laptops, tablets, and other devices across multiple networks, including NIPRNet and SIPRNet.
  • Troubleshoot and resolve client-based problems related to Windows, Microsoft Office Products, and other ANG Unique Software.
  • Install, configure, and maintain specialized software packages while ensuring software licensing compliance.
  • Manage wireless networks, uninterrupted power supplies, and Internet Information Services, ensuring operational security and efficiency.
  • Conduct regular maintenance and updates on deployable equipment and ensure readiness for immediate operation.
  • Test new software applications, providing feedback and recommendations for national implementation.
  • Manage Active Directory objects, including users, computers, and groups, ensuring proper configuration and security measures are in place.
  • Perform preventive and corrective maintenance, documenting and tracking issues through the Network Control Center as needed.
  • Collaborate with users to enhance their understanding of approved applications and IT processes.
  • Conduct system analysis post-upgrade to identify impacts on operational status and ensure timely resolution of any issues.
  • Maintain compliance with Federal Records Standards and manage the security of sensitive information.
  • Lead projects, manage documentation, and train users on system operations and procedures.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
  • Minimum of 10 years of experience in IT system administration, preferably within a defense or military context.
  • Must possess Information Assurance Technical Level II and Security+ certification, in compliance with DoD standards.
  • Strong knowledge of Microsoft Windows Client and Server Software, MS Office Suite, and financial systems administration.
  • Familiarity with network protocols including DNS, TCP/IP, and FTP.
  • Excellent problem-solving, analytical, and organizational skills with the ability to manage multiple tasks effectively.
  • Strong communication skills to liaise with technical and non-technical stakeholders.
  • Ability to maintain security protocols for classified and sensitive information.
  • Active Top Secret Clearance.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Stock Option Plan
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