Senior Information Technology Project Manager

Acro Service Corporation - Quincy, MA

Full-time - Senior

Quincy, MA

Administrative and Support Services

About the position

The Senior IT Project Manager will oversee the planning, execution, and delivery of complex IT projects, particularly focusing on the Eligibility and Enrollment System. This role involves collaborating with various stakeholders, managing project requirements, and ensuring adherence to project management standards. The position requires strong leadership skills to mentor junior staff and effectively communicate between technical and non-technical teams.

Responsibilities

• Create and execute comprehensive project plans with Eligibility and Enrollment System team members and key stakeholders.
• Lead efforts to define project requirements with key project stakeholders.
• Effectively manage and monitor the project development process, overseeing scope and change control processes.
• Prepare and publish project documentation, in accordance with agency standards and due dates.
• Follow a comprehensive defect tracking process to ensure thorough testing efforts locally and by various teams.
• Submit detailed documentation of the process to the Director of Enterprise Project Management.
• Report project status, risks and mitigation strategies to key stakeholders and senior management weekly.
• Identify key risks and their impact on the project.
• Ensure effective communication between non-technical and technical teams.
• Monitor results against established timelines, deliverables, tasks, dependencies and associated technical specifications.
• Adhere to project management policies, methodology, quality assurance and related standards.
• Understand the SDLC and adhere to the workflow and timelines for requirements gathering, document reviews, and approval of documents.
• Stay current with customer needs and strategies, utilizing formal and informal communication methods.
• Assist in mentoring Junior PMO staff members.
• Perform any other duties assigned by the Director of Enterprise Project Management.

Requirements

• Minimum of 5 years of hands-on experience managing multiple high-profile complex IT projects concurrently with full development, implementation, and financial accountability.
• Minimum of 5 years of experience managing large scale applications with multiple interfaces across various environments.
• Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus.
• Knowledge of related IT standards and software, including Microsoft Office: Excel, Word, PowerPoint, Project, Visio, and other project management tools.
• Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.
• Excellent communication and negotiation skills, with experience in supporting technical and non-technical staff.
• Ability to multi-task and flexibly adjust to changing priorities in a fast-paced environment.
• Demonstrated experience with conflict resolution, consensus building, and mediation skills.
• Demonstrated experience managing resources under a matrix reporting structure.
• CSM - Certified Scrum Master.
• Project Management Institute (PMI) PMP Certified.