Senior Infrastructure Engineer - Platform Pod - Azure Cloud Environment

About the position

The Senior Infrastructure Engineer - Platform Pod - Azure environment will deliver the design infrastructure solutions at TriumphX. This role will build, manage and improve the infrastructure systems providing services in support of the day-to-day operations, critical projects, and strategic growth of the business. They will specialize in supporting key IT systems which are used enterprise-wide which bring Triumph team members together virtually. The technologies supported by the Platform pod include compute (on-premise and cloud), backup infrastructure, disaster recovery, enterprise storage, monitoring, and virtualization systems. The successful candidate will need to be able to develop solutions, create standards and provide guidance to technical teams. This role will also be responsible for creating and updating infrastructure documentation, systems assessments and reporting results.

Responsibilities

• Proactively gather information and utilize analytical and creative problem-solving skills, alongside standard processes, and technologies, to create efficient, secure, and reliable solutions for the business.
• Provide general and routine maintenance support including installation, patching, and configuration of systems within the pods expertise.
• Provide technical support for Platform team solutions and services.
• Create and maintain documents for procedures/processes and infrastructure architecture/topology diagrams.
• Collaborate with team members and software vendors to design, implement, and test systems.
• Accountable for use of services, handling of sensitive data, and resolving incidents and requests in compliance with FFIEC regulations.
• Research and stay current with advances in technologies; recommends change and updates accordingly.
• Identify areas of improvement and proactively develop plans to improve infrastructure architecture.
• Manages production and pre-production technology systems in a hybrid cloud/datacenter environment.
• Creates automation through modern scripting methods such as PowerShell.
• Respond to tickets and all other issues in a timely manner according to response SLA.
• Participates in a 24x7 on-call rotation.
• Tune and refine existing systems to reduce Service Desk workload by preventing tickets from recurring.
• Attend weekly pod meetings to discuss progression through assigned engineering efforts and collaborate with others in the department.

Requirements

• 5+ years' experience in an IT technical role in either Systems Administration/Engineering
• Expert in Cloud Environments (Azure primarily or AWS)
• Deploy, secure and administer Azure environments
• Experience with cross platform migrations (on-premise to cloud)
• Working knowledge of basic networking concepts
• Moderate or better skill with a modern scripting language such as PowerShell
• In-depth knowledge of common infrastructure services such as DNS, DHCP, FTP, etc.
• Manage and Maintain Infrastructure Health - Perform basic monitoring backup management and patching to ensure system stability, security and performance
• Outstanding ability to develop / maintain technical documentation including diagrams, knowledge base articles and RCA's
• Proficiency managing Windows Server Operating Systems

Nice-to-haves

• Experience with Infrastructure as Code (Terraform) a plus
• Experience with VMware vSphere environments a plus