Senior Instructional Designer - Remote

$70,200 - $137,800/Yr

UnitedHealth Group - Eden Prairie, MN

Full-time - Senior

Remote - Eden Prairie, MN

251-500 employees

Insurance Carriers and Related Activities

About the position

As a Senior Instructional Designer at UnitedHealth Group, you will play a crucial role in developing complex, large-scale educational products that emphasize adult learning principles and innovative instructional strategies. This position involves mentoring other instructional designers, conducting training needs analyses, and ensuring the effectiveness of training programs through ongoing evaluations. You will collaborate with various stakeholders to create engaging learning experiences that drive behavior change and skill development, all while fostering a culture of continuous learning within the organization.

Responsibilities

• Mentors and supports instructional designers in skills development
• Develop instructional design standards, following industry-standard development models and including workflow processes
• Develop complex, large scale and multi-modal educational products
• Provide process improvement ideas and methodologies to foster a culture of continuous learning
• Recommend appropriate instructional strategies and innovative approaches
• Perform training needs, job, task, and audience analysis
• Apply effective adult learning models proven to enable behavior change and build new skill sets
• Identify learning goals and objectives to determine what learners need to know or be able to do upon completion of training
• Gather information about the target audience, including their existing knowledge, skills, and learning preferences
• Identify the content that needs to be conveyed to meet the learning objectives
• Determine the physical or digital environment where the learning will take place, including any tools or platforms to be used
• Identify any constraints that may affect the training, such as budget, timelines, or technology limitations
• Develop a blueprint of the course/s, outlining modules, lessons, and the content flow
• Create assessments that align with the learning objectives to measure learner progress and understanding
• Develop storyboards for digital content, detailing screen layouts, text, images, and interactions
• Design activities that engage learners and support the instructional strategies, such as discussions, projects, or hands-on exercises
• Curate content available from internal and external sources
• Produce learning materials, including writing scripts, recording videos, developing slides, or coding interactive elements
• Develop the assessment tools, ensuring they are valid and reliable measures of learning
• Ensure all interactive elements function as intended, including quizzes, simulations, and any software or tools used in the learning process
• Conduct a thorough review of the materials for accuracy, clarity, and alignment with learning objectives and revise as needed
• Setup the physical or digital space where the training will occur, ensuring all necessary tools and technologies are in place
• Provide training for instructors or facilitators on the course content and how to use any tools or platforms
• Inform learners about the course details, including goals, objectives, schedule, and expectations
• Make the course available to learners, providing any necessary support to access and navigate the materials
• Collect feedback from learners on the effectiveness of training and learning experience
• Evaluate learner performance on assessments to determine if learning objectives were met
• Review data from the learning platform for insights into learner engagement and behavior
• Refine course materials based upon evaluation results
• Troubleshoot reported course technical issues

Requirements

• 8+ years of experience in learning and development, including working with external vendors in technology and learning domains
• Experience in designing complex, large scale, multi-modal interactive and engaging learning solutions
• Strong relationship-building, accountability, and critical thinking skills
• Strong knowledge of latest innovations and emerging trends in leveraging technology for behavior change and sustained user engagement
• Mastery in digital learning platforms, talent analytics tools, and change management best practices
• Mastery of human-centric design, assessment methodology, and ability to collaborate with technical and non-technical stakeholders to deliver next-in-class learning solutions
• Strong motivation to learn and share knowledge, advocacy for building a learning culture
• Strong time and project management, organizational and prioritization management skills with attention to detail
• Excellent collaboration, emotional intelligence, networking, and communication (written and oral) skills, and ability to balance multiple priorities
• Proven ability to influence without authority, resilient, build relationships, and work effectively in a large matrix environment
• Mastery in authoring, formatting, and publishing content using common learning solutions (e.g., EdCast, Oracle Learning Cloud, Adobe PremierPro, Adobe Captivate, Articulate Storyline, Camtasia, etc.)
• Proficiency in Office 365 Suite of Tools (MS Teams & Apps, PowerPoint, Word, Excel, SharePoint, etc.)

Nice-to-haves

• Product development experience
• Experience working in the healthcare industry and environmental, occupational health, and safety setting
• Uncertainty and Ambiguity Comfort
• Growth & Innovation Mindsets
• Critical & Systems Thinking
• Enterprise & Industry Insight
• Self-Confidence & Interpersonal Agility

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution