Senior Intapp Applications Engineer

Request Technology • Chicago, IL

438d

About The Position

The Senior Intapp Applications Engineer is responsible for the design, support, and ongoing operation of the Firm's Intapp Walls, Open Intake, Conflicts, and Terms platforms. This role involves using technical guidance and engineering best practices to oversee the design, development, build, configuration, and testing of these platforms, ensuring they meet the Firm's strategic objectives.

Requirements

• BA/BS in computer science or related field, or equivalent experience.
• 10+ years of application support/configuration for Intapp related products in a large, global professional services firm.
• 2+ years with Cloud technologies, preferably Azure.
• Experience with SQL, including stored procedures, functions, and triggers.
• Strong problem-solving, analytical, and communication skills.
• Ability to train and guide junior software developers/analysts.
• Self-motivated, organized, and able to multi-task effectively.

Nice To Haves

• Familiarity with various cloud platforms and services such as AWS, Google Cloud, etc.
• Experience in a fast-paced environment with changing requirements.

Responsibilities

• Provide Level 3 operational or systematic support and maintenance for the Firm's Intapp product platform and other Firm applications.
• Investigate operational or systematic problems and provide resolution using analytical skills and tools.
• Evaluate and implement third-party cloud solutions based on business needs.
• Gather requirements, design, develop, test, and implement user-friendly solutions.
• Solve or recommend solutions for complex issues and problems.
• Integrate on-prem and cloud data sources with SaaS and on-prem applications.
• Develop and maintain procedural and configuration documentation for administered systems.
• Manage relationships with various non-IT business departments.
• Build and maintain strong relationships with vendors and vendor developers.
• Serve as the technical Subject Matter Expert for Intapp product platform and other applications.
• Test and deploy application solutions using various cloud platforms and technologies.
• Implement and enforce risk policies and standards for cloud and on-premises environments.
• Identify and mitigate risks and threats to systems.
• Provide technical support and guidance to other teams and stakeholders.
• Utilize SQL query tools for data analysis across various systems.
• Adhere to the Firm's IT Service Delivery standards and Change Control processes.
• Provide 24x7 operational support with on-call responsibilities.

Benefits

• Bonus eligibility
• 24x7 operational support responsibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree