Providence
posted 4 months ago
The Senior IS Applications Analyst, Operations (Back-end & Automation Support) at Providence Health & Services plays a crucial role in the optimization and enhancement of the organization's ERP and time-tracking systems, which support over 122,000 employees. This position is part of the Enterprise Business Applications team and is responsible for designing, developing, and implementing solutions using technologies such as Azure database, Python, and C#. The analyst will lead medium-sized projects and work on complex business automations and reporting requirements, ensuring that the solutions meet the needs of users and comply with established standards. In this role, the analyst will analyze and evaluate existing or proposed reporting solutions, modifying procedures to process data and report efficiently. They will engage with users to determine appropriate requirements for reporting and automation, contributing to the design of a service delivery system by evaluating and recommending options for tools, hardware, and processes. The analyst will also define and collect metrics to support service intelligence analysis, ensuring that the services provided meet key performance indicators (KPIs) such as quality, cost, and caregiver expectations. The position is hybrid/remote, allowing for flexibility in work location, with possible required travel of up to 10% of the work schedule. The ideal candidate will thrive in a diverse and collaborative environment, embodying the values and vision of Providence, a not-for-profit Catholic health care system that operates numerous hospitals and medical clinics across several states. This role is not just about technical skills; it also emphasizes the importance of communication, teamwork, and a commitment to patient-focused care.