Ochsner Health - New Orleans, LA
posted 15 days ago
Full-time - Mid Level
Remote - New Orleans, LA
10,001+ employees
Ambulatory Health Care Services
About the position
This position at Ochsner Health is focused on ensuring the stability, integrity, and efficient operation of information systems. The role involves monitoring, maintaining, supporting, and optimizing networked software and associated operating systems. The individual will provide level three support for infrastructure administration and technical support, assist project teams with technical issues, and participate in technical research and development to foster innovation within the infrastructure.
Responsibilities
- Facilitates the day-to-day operation of the infrastructure and maintains proper levels of system and data availability.
- Provides installation and support of the technology infrastructure.
- Installs and maintains technology related devices.
- Coordinates multiple projects including personnel and resource coordination, documentation and management reporting.
- Provides Level III Network Server and Infrastructure Support and coordinates and schedules activities with PC Support staff.
- Develops and promotes the use of standards, policies and procedures governing use and management of technology systems.
- Participates in training, professional development and quality improvement activities.
Requirements
- High School diploma or equivalent required; additional degrees, business training experience and/or certifications preferred.
- 4 years IT experience with Master's degree OR 6 years IT experience with Bachelor's degree OR 8 years experience with Associate's degree OR 10 years of IT experience required.
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Proficient with Windows-style applications and various software packages specific to role.
- Strong interpersonal skills and proficiency working with databases, online solutions, and programming languages.
- Analytical skills and logical thought processes to formulate solutions to problems.
- Ability to work under stressful situations and maintain professionalism in communications.
Nice-to-haves
- Experience with project management methodologies.
- Knowledge of current federal, state, and local laws, accreditation standards, or regulatory agency requirements.
Benefits
- Health insurance coverage
- Dental insurance coverage
- 401k retirement savings plan
- Flexible scheduling options
- Paid time off for holidays and vacations
- Professional development opportunities
