Senior IT Cloud Operations Engineering Specialist

Geotab - Atlanta, GA

Full-time - Senior

Atlanta, GA

Professional, Scientific, and Technical Services

About the position

The Senior IT Cloud Operations Engineering Specialist is integral in the ongoing evolution and reinforcement of Geotab's complex, globally distributed cloud infrastructure. This role uniquely navigates the intersection of innovation and stability, leading the charge in strategic infrastructure development to ensure the seamless integration and optimization of Geotab's SaaS solution. Central to this role is the refinement of existing systems and the implementation of advanced methodologies for automation, prioritizing system performance, scalability, and resilience while upholding paramount considerations for cost efficiency and robust security measures. If you really love automation, are passionate about managing information security, and are keen to join a leading-edge technology firm, we would love to hear from you!

Responsibilities

• Support high-transaction, globally distributed cloud infrastructure and develop infrastructure for deploying and managing Geotab's SaaS solution.
• Maintain cloud operations with a focus on servers and infrastructure management, cost optimization, and security.
• Refine existing systems and implement advanced methodologies for automation, prioritizing system performance, scalability, and resilience.
• Provide proactive support 24/7 for production and disaster recovery data center operations.
• Implement automated deployment strategies for patches and upgrades to reduce downtime and ensure a seamless update process.
• Develop predictive monitoring systems using AI/ML algorithms to proactively troubleshoot issues in high availability environments.
• Implement new and optimize existing infrastructure as code (IaC) practices to automate server provisioning and configuration, ensuring scalability and rapid deployment.
• Implement comprehensive data governance frameworks using advanced monitoring tools and AI-driven analytics to optimize data flow across multiple environments.
• Establish self-healing mechanisms and fault-tolerant architecture to minimize manual intervention during outages and ensure quick recovery.
• Introduce machine learning models to predict resource lifecycle needs, optimizing provisioning, decommissioning, and maintenance activities.
• Employ advanced data visualization techniques and predictive analytics to generate real-time, interactive dashboards for proactive decision-making and streamlined cloud operations.
• Implement AI-driven tracking for real-time auditing and continuous compliance adherence in internal server inventory management.
• Develop an integrated automation framework using AI-powered bots to streamline and optimize repetitive tasks, reducing manual efforts and improving overall efficiency.
• Apply AI-driven cost prediction models to optimize cloud spending, creating dynamic thresholds and proactive cost-saving strategies.
• Introduce AI-driven anomaly detection systems to provide real-time insights into security controls and tool effectiveness, enhancing the overall security posture.
• Utilize machine learning algorithms for predictive analytics to preempt operational discrepancies and ensure a seamless user experience.
• Foster a culture of continuous improvement using different collaboration tools to streamline communication and optimize operational processes between internal departments.

Requirements

• Post-Secondary Diploma/Degree specialization in Computer Science, Computer Engineering or a related field.
• 5-8 years of experience in IT/Cloud Operations, demonstrating a track record in spearheading complex cloud infrastructure projects at a senior level.
• Mastery of advanced Cloud technologies (e.g., Google Cloud Platform or AWS), paired with a comprehensive grasp of IP Networking, Network Security, Firewalls, and Load Balancing in enterprise-grade environments.
• Advanced proficiency in maintaining applications across diverse Linux and Windows environments, coupled with advanced skills in system automation for monitoring and deployment purposes using cutting-edge tools and methodologies.
• Expertise in Database Administration, demonstrating advanced capabilities in query analysis and performance tuning in diverse database clusters such as MS-SQL, MySQL, PostgreSQL, and sophisticated platforms like BigQuery.
• Proficiency in advanced version control systems such as GitHub and GitLab, coupled with a deep understanding of continuous integration, log collection, and analysis in complex cloud environments.
• Mastery in scripting languages (Bash Shell, PowerShell, Python) and advanced experience in employing configuration management tools such as Terraform, Ansible, Chef, or Octopus Deploy for intricate infrastructure.
• Proven track record in managing multiple complex projects simultaneously, showcasing exceptional organizational and leadership skills at a strategic level.
• Exceptional verbal and written communication skills, along with the ability to build relationships across all organizational levels.
• Proficiency not only in Google Suite for business but also a thorough understanding of advanced software applications and platforms tailored for strategic organizational development and implementation.
• Demonstrated entrepreneurial mindset and adaptability in a flat organization, showing the ability to lead innovation and transformation within dynamic cloud environments.
• Associate cloud certification related to cloud architecture (GCP, AWS), Professional Certification in IT (GCP, AWS) highly valued.

Nice-to-haves

• Experience with AI/ML technologies in cloud operations.
• Familiarity with advanced monitoring tools and data governance frameworks.
• Knowledge of self-healing mechanisms and fault-tolerant architecture.

Benefits

• Flex working arrangements
• Home office reimbursement program
• Baby bonus & parental leave top up program
• Online learning and networking opportunities
• Electric vehicle purchase incentive program
• Competitive medical and dental benefits
• Retirement savings program