Metrocare - Dallas, TX
posted 10 days ago
The Senior IT Field Services Technician at Metrocare is responsible for providing advanced technical support, installation, maintenance, and troubleshooting services for end-user hardware and software across various locations. This role serves as a subject matter expert and escalation point for complex issues, ensuring efficient resolution to minimize disruptions to business operations. The technician is expected to align with the agency's mission of serving individuals with developmental or mental health challenges, demonstrating strong communication skills and the ability to work independently in a fast-paced environment.