Senior IT Support Analyst, Operations
The Regents of the University of California on behalf of their Los Angeles Campus•Los Angeles, CA
461d•$76,480 - $89,602
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About The Position
The Senior IT Support Analyst, Operations is responsible for providing advanced technical support to a diverse range of IT customers and stakeholders at UCLA. This role involves engaging with escalated inquiries, utilizing in-depth knowledge of UCLA's technologies to deliver timely resolutions, and ensuring customer service excellence. The analyst will contribute to the operational effectiveness of the university by facilitating access to technology services and supporting the institution's academic mission through exceptional IT service delivery.
