Senior IT Support Engineer
Machado Consulting•Worcester, MA
466d•$65,000 - $85,000
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About The Position
The Senior IT Support Engineer serves as the last line of defense within the IT Support department, responsible for responding to escalated tickets and assisting IT Support Technicians. This role involves troubleshooting complex issues across various systems, conducting software deployments, and participating in an on-call rotation. A strong understanding of Information Security is essential, as the engineer will assist clients with audits and questionnaires.
