Senior IT Systems Analyst

Hmt Tank - The Woodlands, TX

Full-time

The Woodlands, TX

About the position

The HMT Infrastructure Analyst is a critical role within the IT team, responsible for managing and optimizing the company's IT infrastructure, particularly focusing on Azure cloud services, Cisco Meraki networking, and Microsoft Intune device management. This position requires a highly skilled individual who can ensure the robustness, security, and efficiency of IT systems while collaborating with various departments to support technology needs and drive continuous improvement.

Responsibilities

• Deploy, configure, and manage Cisco Meraki devices, including wireless access points, switches, and security appliances.
• Monitor network performance and troubleshoot issues to ensure high availability and reliability.
• Implement and manage network security protocols and policies.
• Design, implement, and manage Azure infrastructure, including virtual networks, storage accounts, virtual machines, and Azure Active Directory.
• Monitor and optimize the performance, cost, and security of Azure services.
• Ensure compliance with best practices and company policies for cloud security and governance.
• Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM).
• Ensure secure and compliant management of endpoint devices, including Windows, iOS, and Android platforms.
• Develop and enforce policies for device enrollment, configuration, and compliance.
• Provide technical support and guidance to end-users and other IT staff.
• Participate in the planning and execution of IT projects and initiatives.
• Maintain documentation for IT systems, processes, and procedures.
• Stay updated with the latest technology trends and advancements.
• Recommend and implement new technologies and processes to enhance efficiency and security.
• Conduct regular assessments and audits of IT infrastructure to identify areas for improvement.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 5 years of experience in IT infrastructure management with a focus on Azure, Cisco Meraki, and Intune.
• Extensive hands-on experience with Azure cloud services.
• In-depth knowledge of Cisco Meraki networking solutions.
• Proficiency in Microsoft Intune for device and application management.
• Relevant certifications such as Microsoft Certified: Azure Administrator, Cisco Meraki Certification, and Microsoft Certified: Intune Specialist are highly desirable.
• Strong analytical and troubleshooting skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in a collaborative team environment.
• Willingness to learn and adapt to new technologies and methodologies.

Nice-to-haves

• Experience with other Microsoft 365 services and tools.
• Knowledge of ITIL processes and best practices.
• Familiarity with other cloud platforms and networking technologies.