As a Senior IT Technician at Nestlé Purina, you will play a crucial role in ensuring the reliability and functionality of all factory information systems. This includes a wide range of responsibilities that encompass troubleshooting and maintaining computer hardware, software, networking systems, databases, and manufacturing applications. Your expertise will be vital in managing core operational systems and providing advanced support on the factory floor. You will also assist in project management and the administration of IT compliance standards and systems, ensuring that all operations run smoothly and efficiently. In this position, you will provide analytical, technical, and developmental support for both existing and future factory computer-related hardware and manufacturing data collection systems. Your role will involve evaluating, developing, documenting, and maintaining necessary in-house information and data collection systems. You will be responsible for installing, configuring, performance tuning, administering, and troubleshooting all in-house computer-related hardware, software, databases, networks, communication, and multimedia systems. Continuous improvement of factory floor solutions will be a key focus, as you work to support the goals and objectives of the manufacturing and distribution operations. Collaboration with all levels of factory personnel will be essential, as you provide effective solutions to business and operational problems while also assisting in developing associates' technical competencies. Additionally, you will ensure compliance and factory readiness for data backup, disaster recovery, software licensing, security, and authorization policies. Planning and coordinating the local implementation of new and enhanced Nestlé Purina software will also be part of your responsibilities, as you respond to users' requests for new and enhanced information systems using sound business judgment.