Senior Lead, Clinical Project Manager, Imaging

Eresearchtechnology - Philadelphia, PA

Full-time - Senior

Philadelphia, PA

11-50 employees

Professional, Scientific, and Technical Services

About the position

The Senior Lead, Clinical Project Manager at Clario is responsible for providing leadership and governance in clinical trial management, ensuring high-quality, on-time, and on-budget services for client projects. This role involves overseeing project delivery, managing staff, and fostering excellent customer service while implementing best practices and industry expertise.

Responsibilities

• Providing oversight on study management and overall project delivery.
• Evaluating and monitoring study progress and workload of project management staff.
• Proactively performing risk management and mitigation.
• Performing escalation management to resolve study challenges.
• Developing problem-solving strategies for customer issues.
• Managing internal/external negotiations and promoting collaboration.
• Supporting Clinical Project Managers in client communications.
• Assessing workload and management of potential global projects.
• Interacting with internal and external groups for project completion.
• Performing functions of Project Manager when necessary.
• Keeping senior management advised of current issues and resourcing needs.
• Coordinating routine status meetings to facilitate communications.
• Independently leading the Start-Up, Execution, and Closeout phases of study management.
• Identifying opportunities for greater efficiencies and quality.
• Influencing strategic decision making and implementing departmental objectives.
• Owning and driving TA Initiative/Process Improvements.
• Communicating plans and developing related communication materials.
• Executing and reporting on plan progress.
• Providing coaching and mentoring to assigned direct reports.
• Assisting with developing training plans and onboarding new team members.
• Ensuring compliance with timely training completion/documentation.
• Mentoring and supporting career paths of staff.
• Performance management by establishing expected behaviors and proficiency levels.
• Collecting and monitoring defined staff metrics.
• Managing direct reports' assignments and delegating appropriate tasks.
• Providing instruction and opportunities for observation to ensure understanding.
• Helping employees feel valued and included in discussions.

Requirements

• Bachelor's degree in life sciences, pharmacy, nursing or equivalent required; Master's degree preferred.
• 5-10 years clinical trials experience within a CRO or pharmaceutical research organization required.
• Previous management or project experience in clinical development of investigational medications required.
• Project Management skills or experience within the industry.
• Medical Imaging experience is a plus.
• Knowledge of the drug development process.
• Working knowledge of GCH, ICH guidelines and FDA regulations.
• Demonstrated ability to mentor staff.
• Excellent organizational, interpersonal, time management, and prioritization skills.
• Excellent verbal and written communication skills in English.
• Working knowledge of Microsoft Office products.
• Detail and goal oriented with responsiveness to inquiries and requests.
• Valid passport and ability to travel approximately 20%.

Nice-to-haves

• Experience in managing complex, non-standard, high profile customer projects.
• Familiarity with client feedback tools and gauging client satisfaction.

Benefits

• Competitive salary
• Full-time position with 40 hours per week
• Day shift work hours