Wells Fargo - San Francisco, CA

posted 3 months ago

Full-time - Senior
San Francisco, CA
Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Senior Lead Digital Product Manager to join the Authentication group within Strategy, Digital, and Innovation (SDI). This individual will serve as a Team of Teams Lead and will be responsible for defining pillars of the product life cycle from Discovery through Product Work Alignment. The role involves working across multiple product areas to understand the ideas and needs of the business. The Senior Lead Digital Product Manager will partner with and assist Capability Leaders & Product Managers to build and maintain their overall strategy, multi-quarter roadmap, prioritization, and approval of roadmap initiatives. This individual will have oversight for new controls and existing controls in the identity space impacting the Consumer Bank. Additionally, the role includes leading discovery efforts for new initiatives, managing Epics & features in JIRA, and overseeing the overall intake process for digital identity. The Senior Lead Digital Product Manager will represent and assist the team with various executive-level routines within SDI. In this role, the individual will act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment. They will provide risk management consulting to support the business in designing and implementing risk-mitigation strategies. The position requires leading the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise. The Senior Lead Digital Product Manager will deliver solutions that are long-term, large-scale, and require vision, creativity, innovation, advanced analytical and inductive thinking. Coordination of highly complex activities and guidance to others is also a key responsibility, along with providing vision, direction, and expertise to senior leadership on implementing innovative and significant digital business plans, programs, and initiatives which have a significant impact. The role requires strategic engagement with all levels of professionals and managers across the enterprise, serving as an expert advisor to leadership.

Responsibilities

  • Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment.
  • Provide risk management consulting to support the business in designing and implementing risk-mitigation strategies.
  • Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise.
  • Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.
  • Coordinate highly complex activities and guidance to others.
  • Provide vision, direction, and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact.
  • Strategically engage with all levels of professionals and managers across the enterprise.
  • Serve as an expert advisor to leadership.

Requirements

  • 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 5+ years of process improvement and facilitation across multiple teams and systems (i.e. SharePoint, OneDrive, etc.) and good experience with MS Office suite of tools (i.e. PPT, Excel).
  • Familiarity with JIRA, Confluence.

Nice-to-haves

  • Experience moving teams and organizations from Waterfall to Agile methodologies and Agile Transformations.
  • Consulting experience, preferably in support of risk management to financial services clientele.
  • Supported Digital ID & Authentication services for mobile banking.
  • Experience leading, training, and providing feedback to staff and corresponding managers.
  • Knowledge & understanding of measuring & presenting key performance metrics (KPIs).
  • Ability to develop, automate, and streamline reports, analytical scorecards, and business reviews.
  • Excellent written & verbal communication at all levels.
  • A BS/BA degree or higher.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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