Senior Lead Product Owner, Workday Payroll

Wells Fargo - Charlotte, NC

Full-time - Senior

Charlotte, NC

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Senior Lead Product Owner for Workday Payroll to join the Human Resources (HR) Transformation & Products Team. This role presents an exciting opportunity to collaborate with HR and business leaders across the organization to address complex challenges and develop effective solutions. The individual in this position will be responsible for the vision, roadmap, and delivery of the US Payroll product. A strong emphasis is placed on collaboration, requiring exceptional interpersonal, communication, and critical thinking skills. Success in this role hinges on the ability to function as a hands-on independent contributor while also leveraging leadership skills to build credibility and direct matrixed resources in a dynamic and fast-paced environment. In this capacity, the Senior Lead Product Owner will advise leadership on developing or influencing business plans and requirements, directing product design and implementation for complex HR business and technical needs. The role involves overseeing product management and strategic focus for the most technical, complex, and diverse HR products and services. The individual will lead the strategy and resolution of unique challenges that require a deep understanding of potential synergies and opportunities across the company. Delivering long-term, large-scale solutions that consider global market dynamics, trends, regulatory impacts, and risk management is a key responsibility. The Senior Lead Product Owner will articulate the Payroll product vision, define scope, prioritize the backlog, and establish goals to guide teams in designing, developing, and delivering technology and processes for updating and upgrading technologies and vendor relationships. Managing processes and routines to ensure predictable product value delivery, adjusting plans in response to financial, control, or process roadblocks, and inspecting pre-release progress are also critical tasks. The individual will develop and monitor the product roadmap and key performance indicators, identify improvement opportunities, and ensure compliance with regulatory and policy requirements. Engaging with leaders, stakeholders, subject matter experts, scrum masters, project managers, and delivery teams across the company is essential to successfully execute work with quality and timeliness.

Responsibilities

• Advise leadership to develop or influence business plans and business requirements, directing product design and implementation for complex HR business and technical needs.
• Oversee overall product management and strategic focus for the most technical, complex, and diverse HR products and services.
• Lead the strategy and resolution of complex and unique challenges requiring in-depth understanding of potential synergies and opportunities companywide.
• Deliver solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management.
• Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions that are strategically focused.
• Articulate the Payroll product vision, define scope, prioritize backlog, establish goals, and provide direction for teams to design, develop, and deliver technology and processes for updating, upgrading technologies and vendor relationships.
• Manage processes and routines needed to ensure that the product predictably delivers value, adjusting planning in situations that may include financial, control, or process roadblocks.
• Inspect pre-release progress, recommend changes, and ensure timelines are met.
• Develop and monitor product roadmap and key performance indicators, identify improvement opportunities, and ensure regulatory and policy compliance.
• Ensure cross-functional dependencies and business readiness needs are articulated, managed, and addressed to successfully execute work with quality and on-time.
• Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide.
• Serve as an expert advisor to executives on complex, visible, and diverse solutions.

Requirements

• 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 7+ years of HR Systems experience (e.g., Workday, Peoplesoft, SAP, ServiceNow HRSD, Oracle, or similar) in a global environment with multiple integrations.
• 7+ years of Workday Payroll experience leading a product team.
• 5+ years of experience with SaaS based payroll vendors (e.g., ADP, Earned Wage Access, etc.).
• Experience implementing Workday Payroll Module in US and Canada (international) preferred.
• 3+ years of experience with ServiceNow HR Service Delivery (HRSD).
• Experience consulting, implementing, and owning Human Resource products and tools.
• Experience leading scrum teams in an Agile environment and strong Agile knowledge.
• Experience influencing and managing cross-functional work streams to execute initiatives with quality and on-time.
• Experience leading and facilitating workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes.
• Experience integrating systems with third-party service vendors.