JPMorgan Chase - Plano, TX
posted 4 months ago
Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability. As a Senior Lead Site Reliability Engineer at JPMorgan Chase within the Community & Consumer Banking - Infrastructure & Production Management Team, you will work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines. Your role will be pivotal in ensuring that these NFRs are accounted for in your products' design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production. In this position, you will create high-quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance. You will provide advice and mentoring to other engineers and act as a key resource for technologists seeking advice on technical and business-related issues. Demonstrating site reliability principles and practices every day, you will champion the adoption of site reliability throughout your team. Collaboration will be essential as you work with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt. You will work toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations. Your responsibilities will also include evolving and debugging critical components of applications and platforms, as well as making significant contributions to JPMorgan Chase's site reliability community via internal forums, communities of practice, guilds, and conferences.