Senior Learning Solutions Design Architect (Skilling)

$122,000 - $200,500/Yr

Microsoft - Redmond, WA

Full-time - Senior

Remote - Redmond, WA

Publishing Industries

About the position

The Senior Learning Solution Design Architect (Skilling) plays a crucial role in shaping the future of the Global Learning & Skilling (GLS) Team by designing and developing innovative skilling experiences. This position focuses on creating a scalable and customizable portfolio of learning solutions that align with the organization's strategic goals. The architect will collaborate with various stakeholders to ensure that learning methodologies are effective, adaptable, and meet the diverse needs of employees, managers, and leaders. This role is essential for driving the company's learning strategy and fostering a culture of continuous improvement and innovation in talent development.

Responsibilities

• Impact the company's culture through the development of innovative skilling learning experiences aligned to Leadership Principles, Manager Expectations, Values, and Cultural Attributes.
• Lead the design and documentation of comprehensive, innovative skilling methodologies and experience portfolio.
• Take a data-driven and human-centered approach to validate learning needs and architect end-to-end learning experiences that are relevant to both learners and the organization.
• Utilize the latest in behavioral science, generative AI, and neuroscience to guide the development of signature, leading-edge solutions, taking an evidence-based approach to design.
• Leverage persona, experience journey maps, and learner data to determine solution hypotheses that directly support learning outcomes and measures of success.
• Employ design thinking to create and rapidly test skilling solutions early in design and ensure ongoing iterations are fully targeted to effectively build capability and shift mindset.
• Partner closely with subject matter experts across experience management, technology, operations, global diversity and inclusion, and related areas to create durable and impactful skilling experiences.
• Ensure all solutions meet standards, including accessibility and global readiness, and apply these standards starting at the earliest phase of the design process.
• Manage the design, development, and delivery of skilling solutions that make academies more cohesive, discoverable, and relevant for learners.
• Support scalable skilling content development through in-biz SMEs and design partners, providing design support and services.

Requirements

• Associate's Degree in Business Administration, Technical Writing, Paralegal, or related field AND 6+ years of experience in instructional design, experience design, education.
• OR Bachelor's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 4+ years of experience in instructional design, experience design, education.
• OR Master's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 3+ years of experience in instructional design, experience design, education.
• OR equivalent experience.
• A portfolio or design sample will be requested to demonstrate capabilities.

Nice-to-haves

• Bachelor's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 8+ years of experience in instructional design, experience design, education.
• OR Master's Degree in Psychology, Education, Marketing, English, Communication, or related field AND 6+ years of instructional design, experience design, education.
• OR Doctoral Degree in Psychology, Education, or related field AND 3+ years of experience in instructional design, experience design, education.

Benefits

• Industry leading healthcare
• Educational resources
• Discount on products and services
• Savings and investment
• Maternity and paternity leave
• Generous time away
• Giving program
• Opportunities to network and connect