Cloud Software - Los Angeles, CA
posted 16 days ago
About the position
This position provides specialist expert advice and program operations support on all aspects of privacy & data protection to the Chief Privacy Officer (CPO) for Cloud Software Group. The role will help handle privacy reviews, DSR rights requests, privacy-related inquiries, and, in partnership with the CPO, help execute privacy program priorities. The Senior Privacy & Data Protection Counsel is a key subject matter expert on US, EU, and global privacy and data protection rules. They will work closely with key stakeholders across the Legal Commercial, Compliance, Procurement, Security, Engineering, Product, IT, HR, Sales, and Marketing. This position will help ensure that we minimize company privacy & data protection risks by increasing compliance with privacy and data protection rules. The position will also help demonstrate to customers, regulators, and the public that Cloud Software Group has its privacy & data protection house in order and can be trusted as a cloud service provider. The successful candidate is comfortable balancing compliance and risk-minimization with value-creation goals in their day-to-day work; passionate about privacy & data protection work; and a pragmatic, tech-savvy, and a solutions-oriented professional.
Responsibilities
- Conducting privacy reviews and, where required, data protection impact assessments (DPIAs) of vendors, products, and internal programs involving the processing of personal data
- Handling and responding to data subject rights (DSR) requests and other privacy inquiries
- Maintaining and updating internal and external privacy and data protection policies, standards, guidance, and other documentation
- Creating customer-facing FAQs, data sheets, and other documentation related to Cloud Software Group's products and services' personal data processing, to help customers conduct their own privacy review of our products and services
- Supporting audits, assessments, and certifications, including responding to customer privacy and security questionnaires and addressing common privacy-related questions
- Facilitating due diligence and transitions in mergers, acquisitions, and divestitures, as needed
- Advising Sales & Marketing teams on privacy & data protection requirements relevant to sales and marketing activities, covering email marketing, telephone marketing, events marketing, online marketing, etc.
- Collaborating with other members of the Legal, Security, Engineering, Product, Marketing, HR, Sales, and other cross-functional teams
- Providing expert support in internal investigation, security incidents, and data breaches
- Monitoring privacy & data protection laws and regulatory trends, developments, and industry best practices
- Driving awareness and education of Cloud Software Group business and legal operations on global privacy law implications and obligations
- Identifying awareness and training needs, providing expert input on global training program, and delivering privacy training, as needed
- Supporting the CPO in privacy program management and operations
Requirements
- 3+ years of full-time experience on privacy and data protection program operations
- 2+ years of experience in the tech industry, with at least 1+ year in the B2B tech industry
- 1+ year conducting privacy reviews and, where needed, DPIAs, including recommending appropriate privacy controls
- Qualified US attorney, with ability to practice in California or Florida
Nice-to-haves
- Experience in the enterprise cloud software tech industry
- First-principles, risk-based, and data-driven approach to prioritizing and general decision-making
- Highly developed people skills (e.g., collaboration, communication, compassion)
- Experience using privacy program management tools
