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Mystery Shopping Service - Pittsburgh, PA

posted 2 months ago

Full-time - Entry Level
Pittsburgh, PA

About the position

The Customer Service Evaluator role involves visiting and evaluating senior living communities in Pittsburgh. The evaluator will pose as a potential resident or family member seeking information about living arrangements, assess the customer service provided, and complete a survey based on their experience. This position is designed to gauge the quality of service offered by these communities.

Responsibilities

  • Call and visit a senior living community posing as a potential resident or family member.
  • Gather information about the services offered by the community.
  • Evaluate the customer service experience during the visit.
  • Complete a survey detailing the experience after the visit.

Requirements

  • Must be 35 years or older to apply.
  • No prior experience required.

Benefits

  • Compensation of $125 for each visit completed.
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