Brookdale Senior Living - Richmond, VA

posted 17 days ago

Full-time - Mid Level
Richmond, VA
Nursing and Residential Care Facilities

About the position

The Senior Living Sales Manager at Brookdale Senior Living is responsible for driving sales and occupancy growth across multiple communities in Virginia, Maryland, and potentially North Carolina. This role requires a strong background in senior living and multi-site sales, focusing on meeting and exceeding sales goals while fostering a mission-driven sales culture. The position involves frequent travel to various communities, engaging with potential residents, and utilizing sales-specific software to manage customer relationships and sales processes effectively.

Responsibilities

  • Generate high-volume recurring streams of new move-in revenue for assigned Brookdale communities experiencing non-exempt sales associate vacancies.
  • Drive rapid occupancy growth and prioritize rate integrity by conducting high-quality daily phone and in-person sales calls that convert to move-ins.
  • Maintain a working knowledge of and manage all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume.
  • Communicate current product information to appropriate community associates daily, including availability, pricing, and concessions.
  • Maintain current working knowledge of relevant competition in assigned markets.
  • Provide accurate and timely move-in forecasts as requested.
  • Communicate incoming residents' needs and preferences to enhance customer satisfaction upon move-in.
  • Foster a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.

Requirements

  • Bachelor's degree in marketing, business, or related field and one to two years of experience.
  • Valid driver's license and ability to travel frequently by car and/or air.

Nice-to-haves

  • Experience in senior living sales or multi-site sales environments.
  • Knowledge of Medicare and Medicaid regulations.

Benefits

  • Tuition Reimbursement
  • Pet Insurance
  • Adoption Reimbursement Benefits
  • Variety of Associate Discounts
  • Early Access to Paycheck with Earned Wage Access for Hourly Associates
  • Full suite of health insurance, life insurance, and retirement plans.
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