Senior Load Balancing Engineer (Automation)

PTR Global - Dallas, TX

Full-time - Senior

Remote - Dallas, TX

About the position

The Senior Load Balancing Engineer (Automation) is responsible for maintaining a large inventory of application delivery controllers and ensuring high application uptime through effective load balancing. This role involves troubleshooting complex network issues, executing projects without impacting applications, and automating tasks using various scripting and automation tools. The engineer will work collaboratively with a team of engineers, contribute to innovative solutions, and document processes for repeatable tasks.

Responsibilities

• Maintain a large inventory of application delivery controllers (load balancers) alongside a team of engineering colleagues.
• Contribute to over 99.99%+ application uptime by deploying load balancers and configuring load balanced applications.
• Troubleshoot complex network layer 1-7 issues and communicate status updates to stakeholders until resolution.
• Execute assigned projects in a timely manner without causing application impact while following change control process requirements.
• Engage in projects such as load balancer software or hardware upgrades, onboarding applications to Web App Firewalls, and migrating applications to cloud infrastructures.
• Engineer innovative solutions and build helpful tools using scripting/automation.
• Automate repeatable tasks using scripting languages and/or tools like Terraform, Ansible, Chef, Puppet, Jenkins.
• Document topology diagrams and MOPs for repeatable manual engineering tasks.
• Secure applications from malicious HTTP/S traffic using web application firewalls.
• Respond to high priority on-call engagements within 15 minutes in a rotation one out of every 4 weeks from 8am to 8pm IST.
• Work occasional weekends and nights during off hour change windows as necessary to support the business.

Requirements

• Graduate degree or equivalent experience.
• 5+ years experience troubleshooting and maintaining application delivery controllers (load balancers such as F5, AVI, A10, Citrix, WAF etc).
• 4+ years experience troubleshooting and maintaining other network appliances (switches, routers, firewalls, proxies, etc).
• 3+ years experience automating network infrastructure tasks.
• 3+ years supporting cloud native applications in Azure, Google Cloud Platform, or AWS and securing via CDN security stacks such as Cloudflare or F5 XC.
• Advanced knowledge of HTTP, SSL/TLS encryption, DNS, switching and routing, and Application Security, mitigating OWASP top 10 security.

Nice-to-haves

• Health industry experience preferred.