Senior Manager, Area Operations - 361940-en_US

Rxo - Ellenwood, GA

Full-time - Manager

Ellenwood, GA

About the position

As a Senior Manager, Area Operations at RXO, you will oversee the operations and continuous improvement of Last Mile Hubs (LMH) within your assigned area, managing P&L responsibilities. Your role involves leading a team of Site Leaders, ensuring operational efficiency, and enhancing customer experience while collaborating with sales to drive business growth.

Responsibilities

• Drive operational excellence across your area through quality, operational efficiency, customer satisfaction and financial performance.
• Oversee and achieve budgetary P&L goals and capitalize on opportunities to outperform expectations of area financial performance.
• Set and track performance metrics and KPIs to inform decisions and proactively manage financial performance expectations.
• Continuously review and audit site performance to ensure they reflect the RXO promise of quality, service, safety, and security.
• Lead a team of site leaders and drive accountability to operational efficiency, customer service and contractor procurement.
• Work with the national sales team to facilitate new avenues of growth.

Requirements

• 5 years of leadership in operations, delivery, distribution logistics or facility/warehouse management.
• Strong fluency using Windows applications and Microsoft Office programs such as MS Project, Word, Excel, PowerPoint, and Teams.
• Effective organizational, leadership and presentation skills.
• Strong business focus with demonstrated ability to act in partnership with management teams.
• Exceptional aptitude for understanding and analyzing large amounts of data from multiple sources.

Nice-to-haves

• Bachelor's in Business, Logistics or related field.
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.

Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program