Senior Manager, Business Development

Justworks - New York, NY

Full-time - Entry Level

New York, NY

Professional, Scientific, and Technical Services

About the position

Justworks is seeking a dedicated and passionate individual to join our team in a hybrid work environment. Our mission is to empower entrepreneurs and businesses to grow with confidence by providing them with the necessary tools and resources. In this role, you will be instrumental in supporting our clients and ensuring they have a seamless experience with our services. You will work closely with various teams to deliver exceptional service and drive client satisfaction. Your contributions will directly impact the success of our clients and the overall growth of Justworks. As part of our team, you will engage with clients to understand their needs and provide tailored solutions. You will be responsible for managing client accounts, addressing inquiries, and resolving issues promptly. Your ability to communicate effectively and build strong relationships will be key to your success in this position. Additionally, you will collaborate with internal teams to enhance our service offerings and contribute to the continuous improvement of our processes. We value innovation and creativity, and we encourage our team members to bring new ideas to the table. You will have the opportunity to participate in projects that drive our mission forward and help shape the future of Justworks. We are looking for someone who is not only skilled but also shares our passion for helping businesses thrive. If you are ready to take on this challenge and make a difference, we would love to hear from you.

Responsibilities

• Manage client accounts and ensure their needs are met.
• Address client inquiries and resolve issues in a timely manner.
• Collaborate with internal teams to enhance service offerings.
• Participate in projects that drive the company's mission forward.
• Build and maintain strong relationships with clients.

Requirements

• Strong communication skills, both verbal and written.
• Ability to manage multiple client accounts effectively.
• Experience in customer service or client management.
• Problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.

Nice-to-haves

• Experience in the tech or startup industry.
• Familiarity with HR and payroll services.
• Knowledge of client relationship management tools.

Benefits

• Flexible work hours
• Health insurance coverage
• Professional development opportunities
• Paid time off
• 401(k) retirement plan