Hilton - McLean, VA

posted 2 months ago

Full-time - Mid Level
McLean, VA
Accommodation

About the position

As a Senior Manager, CMO Communications at Hilton, you will play a pivotal role in protecting and enhancing the company's reputation while driving brand and consumer communications. Your primary responsibility will be to design and execute an internal communications strategy for Hilton's Chief Marketing Officer (CMO). This role requires close collaboration with the Consumer PR team to ensure effective external positioning. You will directly support the CMO in articulating the Marketing & Loyalty strategy and performance, energizing Team Members, and leading the marketing organization to world-class standards. In this position, you will report to the Senior Director of Executive Communications. Your work will involve developing an annual communications plan that aligns with the CMO's vision and goals. You will be responsible for crafting impactful narratives and visual presentations for internal communications, including CMO remarks and materials. Additionally, you will coordinate engagements and meetings focused on senior leaders and Team Members, ensuring that communications are clear and effective. Your role will also involve external engagement, where you will partner with external PR agencies and Hilton's internal PR team to manage media relations, speaker engagements, and social media content. You will provide on-site support for the CMO during internal and external appearances, both live and virtual, and will work closely with event organizers to ensure all logistics and briefing materials are in place. Stakeholder management will be crucial, as you will represent the CMO's interests in various forums, guiding messaging and event strategies. You will collaborate with the Marketing & Loyalty Leadership Team and the Consumer & Commercial Communications team to deliver a comprehensive communications plan that includes core messaging and narrative development.

Responsibilities

  • Develop and deliver an annual communications plan in partnership with the CMO.
  • Execute internal communications, including crafting CMO remarks and materials.
  • Coordinate senior leader and Team Member-focused engagements and meetings.
  • Partner with external PR agencies and Hilton's internal PR team on media relations and social media content.
  • Support the CMO at internal/external appearances, both live and virtual.
  • Represent the CMO's interests in forums requiring communications guidance.
  • Develop relationships within Marketing & Loyalty and broader organizational teams.

Requirements

  • Seven (7) years of work experience in strategic communications, organizational communications, employee engagement, visual design and presentation development, marketing, or a related field.
  • Experience working within marketing organizations and managing or leading cross-functional teams.
  • Experience working with a larger global organization, strategic consulting firm, or a mid-to-large size communications, PR, or marketing agency.
  • Experience advising and executing visual and/or graphic design components.

Nice-to-haves

  • BA/BS bachelor's degree in communications, marketing, or a related field.

Benefits

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night.
  • Hilton Shares: Employee stock purchase program (ESPP) with a 15 percent discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Mental health resources including free counseling through the Employee Assistance Program.
  • Paid Time Off (PTO).
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