Senior Manager - Cloud Application Enablement

$160,000 - $180,000/Yr

Charles Schwab - Southlake, TX

Full-time - Senior

Southlake, TX

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Cloud Services organization within Schwab Technology Services (STS) empowers Schwab's development teams with an easy to use, self-service catalog of operationalized, secure cloud products meeting Schwab's regulatory requirements that exceed Client expectations. The organization's mission is to operationalize Schwab's cloud capabilities to enable the scalable and secure migration of Enterprise applications to our multi-cloud infrastructure. We are looking for an experienced People Leader to lead, maintain, support, and continuously improve an Application Enablement team for the Cloud Engineering & Operations team. This position will enable and support enterprise business applications transitioning to one of three cloud environments. The Senior Manager's team will be responsible for partnering with application teams to troubleshoot & resolve existing issues with terraform modules, monitoring and alerting and more. In addition, this team will partner with Cloud Tools Engineering to accelerate development of self service solutions and dashboards to enable application development teams to operate their cloud environments in a DevSecOps model. You will be working with best of breed technologists and SMEs across Cloud Architecture, Cloud Security, Cloud SRE and Cloud Engineering to bring a high level of energy, focus and fresh ideas that support our mission to provide value by seeing the world “Through Clients' Eyes.”

Responsibilities

• Lead, maintain, support, and continuously improve the Application Enablement team for Cloud Engineering & Operations.
• Partner with application teams to troubleshoot and resolve existing issues with terraform modules, monitoring, and alerting.
• Collaborate with Cloud Tools Engineering to accelerate the development of self-service solutions and dashboards.
• Guide team members to resolve issues of significant impact and adhere to technical standards established by the firm.
• Provide mentorship, on-the-job guidance, and career development to direct reports.
• Run cooperative efforts among members of the engineering team within Cloud Infrastructure foundational areas.
• Identify and hire strong talent for the team.
• Communicate expectations to the team and report to senior leadership.

Requirements

• 7-10 years leadership experience with a focus on servant leadership.
• Direct experience working in Cloud Infrastructure, Cloud Architecture, or Application Development in a multi-cloud environment.
• Demonstrated client empathy and experience in a DevOps or DevSecOps environment.
• Technical competency in cloud architectures, tools, and environments with a focus on security, availability, and resiliency.
• Thorough understanding of functional operations and multi-functional interdependencies.
• Demonstrated direct leadership of individual contributors including training, coaching, mentoring, and performance management.
• Effective talent management skills in recruiting, hiring, developing, and performance management.
• Experience designing, completing, and maintaining team-level strategy and contributing to organizational-wide strategy.
• Bachelor's degree in a technical field or equivalent experience.
• Excellent interpersonal and communication skills.

Nice-to-haves

• Financial services experience.