Senior Manager, Commercialization and Sales Enablement

$67,900 - $199,145/Yr

CVS Health - Austin, TX

Full-time - Mid Level

Onsite - Austin, TX

Health and Personal Care Retailers

About the position

As the Senior Manager of Commercialization and Sales Enablement within the Health Care Delivery business unit of CVS Health, you will play a pivotal role in a dynamic Growth and Commercialization team. This position is designed to support the growth and enablement of the CVS Accountable Care segment, focusing on enhancing client relationships and driving sales success. You will be responsible for collaborating with various cross-functional teams, including sales, strategy, product, marketing, finance, actuarial, clinical, and sales operations, to provide comprehensive sales enablement and commercialization governance support. Your efforts will be crucial in achieving the growth objectives of the organization. In this role, you will leverage your healthcare experience and intellectual curiosity to challenge the status quo, remove barriers, and foster connections that enable the delivery of growth and sales support. You will be tasked with creating high-value content and tools for the Sales and Partner Success teams, streamlining processes, and providing ongoing training and educational resources. Your ability to capture sales feedback and client insights will be essential in evolving solutions based on market needs and trends. As a consultative sales resource, you will offer insights on competitive market strategies and promote the value of CVS Health's enterprise solutions. Your expertise will guide the Sales and Partner Success teams in understanding product offerings, value propositions, and market intelligence. You will also co-lead project management efforts and facilitate key decision-making processes, ensuring that all stakeholders are aligned on what success looks like for clients. Your proactive approach to identifying risks and dependencies will be vital in maintaining effective communication and resolution strategies.

Responsibilities

• Work with internal product and marketing teams to create and package high-value content, field tools, and be the main point of contact for CVS Accountable Care's Sales Enablement function.
• Streamline and improve efficiency of Sales and Partner Success processes and tools in support of growth and retention objectives.
• Provide continuous training, educational content, updates and issue resolution for the sales and Partner Success teams.
• Capture sales feedback and client insights, share market needs with partners and establish feedback loops that enable internal teams to evolve our solutions based on market feedback and trends.
• Serve as the expert and go-to-person for our Sales and Partner Success teams on all sales questions regarding products, how solutions work, value proposition, market intelligence etc.
• Support the advancement of our growth objectives by developing and executing on effective go-to-market strategies that ensure successful launch and evolutions of our solutions with clear path to value and growth objectives.
• Co-lead project management and leadership updates and facilitate key decision making processes.
• Partner with internal teams to establish and define 'What success looks like' for clients.
• Identify risks, issues and go-to-market/sales dependencies proactively and effectively communicate to stakeholders and follow through resolution.

Requirements

• 6+ years of progressive experience in Healthcare in client management roles with an emphasis on strategy, growth, sales enablement, business planning or marketing.
• Strong understanding of the Healthcare domain, trends and healthcare strategies with experience in at least two or more of Providers, Health Plans, PBM and Pharmacy.
• Executive presence with ability to guide and influence teams without direct authority.
• Demonstrated ability of critical thinking and problem solving skills.
• Strong communication skills with highly effective presentation capabilities.
• Ability to think strategically and execute on action plans.
• Self-starter with ability to think, work and execute independently and proactively within the company across highly matrixed teams.
• Master level of proficiency in PowerPoint and demonstrated ability to put together highly polished content.
• Ability to build highly polished materials for executives with compelling storyline with little supervision needed.
• Highly organized with effective time management, project management and prioritization skills.

Nice-to-haves

• 8+ years of progressive experience in the Healthcare industry with focus on Strategy, Sales, Marketing or similar roles.
• Prior Value-based Care experience, particularly in Accountable Care Organizations (ACO), Medicare Shared Savings Program (MSSP), ACO REACH, or other value-based care arrangements.
• Prior Healthcare consulting experience.
• Knowledge of health plan economics or healthcare quality, particularly for Medicare Stars program.
• Experience in large healthcare corporations.
• Consulting experience or consultative mindset with demonstrated ability to have solved for complex business problems.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Numerous well-being programs.
• Education assistance and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.