W.W. Grainger - Lake Forest, IL
posted 2 months ago
As a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom, Grainger is dedicated to keeping the world working by serving over 4.5 million customers worldwide. With 2023 sales of $16.5 billion, the company is committed to providing value for customers, fostering an engaging culture for team members, and driving strong financial results. The workplace is welcoming, enabling employees to learn, grow, and make a difference by keeping businesses running and their people safe. Grainger has been recognized as a 2024 Glassdoor Best Place to Work and is a Great Place to Work-Certified™ company, seeking passionate individuals to join their team as they continue to lead the industry into the next century. In this role, you will lead the development of strategic internal and leader communications, manage company communications programs, and support external communications as needed for one of Grainger's key business functions. You will be responsible for managing multiple audiences and partners simultaneously, collaborating with leaders and team members across various levels, from executive leadership to non-exempt team members. Your focus will be on supporting the highest priority and most complex communications for the function, ensuring that messaging is clear, effective, and tailored to the needs of different audiences. Your responsibilities will include leading strategic planning, messaging, and coordination of functional communications, as well as managing projects related to message development for key priorities and initiatives. You will create engagement strategies, support large meeting communications, and translate corporate content for distinct audience needs. Additionally, you will provide communications support to Functional Senior Leadership and assist with external communications efforts as required. Fostering open, honest, and transparent communications between senior leaders, mid-level managers, and non-exempt team members will be crucial to enhancing engagement and service to customers. You will also be tasked with creating strategic communication playbooks and templates to help leaders communicate effectively with their teams, measuring and assessing the effectiveness of communications activities, and using data to inform future communications strategies. As an ambassador for Grainger, you will build relationships externally to promote the company's reputation and create broader awareness of its strategy and local presence. Handling sensitive or proprietary company information and acting as a business leader beyond the role of communicator will be essential in this position.