Senior Manager, Communications and Training

Boston Scientific - Marlborough, MA

Full-time - Senior

Marlborough, MA

Miscellaneous Manufacturing

About the position

The Senior Manager, Communications and Training at Boston Scientific is responsible for leading the Global Compliance Communications and Training Team. This role focuses on creating innovative communication strategies and training programs to ensure compliance with regulations in the medical device industry. The manager will work globally to align training and communication strategies, develop engaging content, and enhance team member engagement through various media formats. The position requires strong project management skills, attention to detail, and the ability to foster relationships across the organization.

Responsibilities

• Strategize and drive the execution of a comprehensive communications and training compliance program
• Manage a communication and training team of 3-4 specialists and analysts
• Foster relationships and partner with team members worldwide to create a global communications and training strategy
• Complete scoping, planning, executing, and managing projects that support developing or enhancing the Global Compliance communication and training programs
• Create, execute, and review innovative and engaging communication and training solutions, resources, and tools
• Provide strategic direction and oversight to the International Community of Practice and create a similar process in the US
• Strategize new and innovative ways to communicate and train team members on core compliance topics
• Establish and maintain metrics and reporting to reflect the effectiveness of the communications and training team
• Establish a communication and training framework utilizing AI and new tools to engage the training population
• Partner with acquisition integration teams to successfully integrate BSC policies into newly acquired companies
• Oversee and drive the development of operating procedures for maintaining key processes supporting ongoing communication and training initiatives
• Maintain a strong understanding of Boston Scientific's business areas relevant to the compliance program
• Follow established policies and procedures to support BSC's overall business goals
• Provide direction and coaching to junior employees.

Requirements

• 8+ years of experience in compliance or related communication and training experience
• Bachelor's degree with a focus on communication and training
• Strategic leader with the ability to share the vision of Communications and Training across legal and compliance
• Focus on people development and talent pipeline
• Ability to develop collaborative partnerships and communicate the strategic value proposition of Global Compliance
• Strong project management skills, including the ability to scope, plan, and oversee execution of cross-functional projects
• Clear and concise communication, specializing in written communications tailored to audiences
• Expert proficiency with eLearning tools and systems, including authoring tools such as Articulate Storyline and learning management systems (LMS)
• Exemplary analytical, critical thinking, and visual graphic skills
• High energy level and strong work ethic with a commitment to continuous improvement
• Excellent interpersonal, communication, and presentation skills
• Confident in handling pressures and deadlines
• Able to work with large amounts of data to analyze information while seeing the big picture
• Results-oriented attitude with a willingness to complete the job
• Integrity and sound judgment
• Passion for legal compliance and ethics
• Commitment to compliance, ethics, and accountability.

Nice-to-haves

• MBA
• Project Management certifications

Benefits

• Competitive salary
• Access to the latest tools and training
• Opportunities for career advancement
• Support for continuous improvement and learning