Senior Manager, Communications

City of New York - New York, NY

Full-time

New York, NY

Executive, Legislative, and Other General Government Support

About the position

The Mayor's Office of Community Mental Health (OCMH) is dedicated to coordinating and developing citywide policies and strategies aimed at addressing critical gaps in mental healthcare. The office was established by Executive Order 68 and Local Law 155 in December 2021, marking it as the first mayoral office focused on the mental health of New Yorkers. OCMH collaborates with various City agencies to dismantle systemic and cultural barriers to care, promoting inclusivity and ensuring that vulnerable populations have access to essential mental health services. The office's commitment to equity, racial justice, and cultural responsiveness is central to its mission, emphasizing a community-centered, place-based, and strength-based approach that acknowledges diverse perspectives and experiences. The overarching goal is to create a mental health care system that not only addresses underlying inequities but also meets the unique needs of all New Yorkers. In this role, the selected candidate will work closely with the Senior Director of Communications to develop and implement both digital and print communication strategies aimed at effectively reaching target audiences and engaging stakeholders. Responsibilities will include collaborating with the Senior Director and office staff to create content for various outreach materials, including website updates, social media posts, newsletters, flyers, and other documents. The candidate will also be responsible for maintaining and enhancing the office's website, ensuring that it serves as a valuable resource for the community. Additionally, the role involves leading the reporting of key performance indicators from events and digital communication activities, conducting research, and recommending changes based on metric analysis. The candidate will manage comprehensive project plans for events, workshops, roundtables, and presentations, as well as oversee the production and review of speeches, remarks, talking points, op-eds, press responses, and other written materials. Furthermore, the candidate will handle the development and tracking of responses to general inquiries from the public, including requests for materials and information.

Responsibilities

• Develop and execute digital and print communications strategies to reach target audiences and engage stakeholders in partnership with the Senior Director of Communications.
• Create content for outreach materials including website updates, social media posts, newsletters, flyers, and documents in collaboration with the Senior Director and office staff.
• Maintain and develop the office's website, ensuring content is current and relevant.
• Lead reporting of key performance indicators from events and digital communication activities, recommending changes based on analysis.
• Manage end-to-end project management plans for events, workshops, roundtables, and presentations.
• Oversee the production and review of speeches, remarks, talking points, op-eds, press responses, and other written materials.
• Manage the development and tracking of responses to general inquiries from the public.

Requirements

• Three to five (3-5) years of press, communications, design, or publicity experience.
• Bachelor's degree in English, Journalism, Public Relations, Communications, Graphic Design, or a related field.
• Strong writing, outreach, event planning, project management, and reporting skills.
• Proficiency in Adobe Creative Cloud including Photoshop, Illustrator, InDesign, and Premiere.
• Proficiency in Microsoft Suite including Teams or similar collaboration platforms.
• Proficiency in Wordpress using Visual Composer or Gutenberg Editor.
• Ability to think creatively and brainstorm innovative ideas.
• Strong ability to meet deadlines, prioritize tasks, and work autonomously.
• Excellent communication and organizational skills.
• Strong interpersonal skills to interact effectively with all levels of the organization and external partners.
• Commitment to discovering and learning new outreach methods and tools.
• Passion for advancing mental health equity and addressing socio-economic, gender, LGBTQ+, ethnic, and other mental health disparities.
• Understanding of the nuances of diversity and inclusion.
• Demonstrated commitment to diversity, inclusion, equity, and accessibility.

Nice-to-haves

• Experience in managing public relations campaigns.
• Familiarity with mental health issues and community outreach strategies.
• Knowledge of graphic design principles and practices.

Benefits

• Inclusive work environment free from discrimination and harassment.
• Commitment to recruiting and retaining a diverse workforce.