ICF International

posted about 2 months ago

Full-time - Senior
5,001-10,000 employees
Administrative and Support Services

About the position

ICF is seeking a Senior Manager, Product Development with proven strategic and management expertise to support a cybersecurity product development team. This role is crucial as our team is dedicated to securing and protecting the Nation's critical infrastructure resilience. The Senior Manager will oversee a team of cybersecurity technical writers and analysts, ensuring effective support for the Department of Homeland Security (DHS) cybersecurity product development. This position requires a hybrid work model, necessitating some onsite participation in Arlington, VA. In this role, the Senior Manager will lead team efforts to develop products and coordinate their release with both external and internal stakeholders at DHS. The manager will report to contract leadership regarding team performance, client communications, and requirements, which includes weekly and monthly status reporting. Strategic recommendations will be provided to customers to enhance overall team performance and support operational objectives. The manager will also be responsible for overseeing training and professional development to ensure the team operates efficiently and effectively. As the primary strategy and support for the team, the Senior Manager will help manage expectations and deliverables for federal clients. This includes managing project schedules and communicating progress through weekly meetings, reports, and presentations. The role also involves orchestrating activities to lead the team towards achieving project objectives, resolving issues and challenges, and reporting to leadership to improve the quality of operational support and deliverables. Clear communications and guidance will be developed to ensure team members can perform their day-to-day responsibilities effectively. Additionally, the manager will assist in sourcing personnel and providing feedback on potential candidates for client support.

Responsibilities

  • Oversee a team of cybersecurity technical writers/analysts to support DHS cybersecurity product development.
  • Lead team efforts to develop products and coordinate release with DHS external/internal stakeholders.
  • Report to contract leadership on team performance, client communications and requirements, including weekly and monthly status reporting.
  • Provide strategic recommendations to customers to improve overall team performance and support operational objectives.
  • Manage and oversee training and professional development to ensure the team is operating efficiently and effectively.
  • Serve as primary strategy and support for the team; serve as lead support to federal client, helping to manage expectations and team deliverables.
  • Manage project schedules and communicate with customers on progress through weekly meetings, reports, presentations, etc.
  • Orchestrate activities to lead the team efficiently to achieve project objectives.
  • Productively resolve issues and challenges and report to leadership to improve the quality of the operational support and deliverables.
  • Develop communications and guidance with clear goals and details for team members to perform day-to-day responsibilities.
  • Assist with the process to source personnel and provide feedback on potential candidates for client support.

Requirements

  • US Citizenship required as part of client contract requirement.
  • This role requires an active SCI clearance.
  • Bachelor's degree.
  • 8+ years in project management or leadership experience.

Nice-to-haves

  • Master's degree preferred.
  • Strong team development and management experience.
  • Demonstrated ability to keep pace and thrive in a rapidly changing team environment.
  • Experience supporting senior-level executives, preferably in high technology or science-based industries.
  • Must have demonstrated ability to understand and articulate technology-driven solutions.
  • Strong project management skills and appetite for working on multiple efforts for the client at the same time.

Benefits

  • Health insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • 401k benefit for retirement savings plan.
  • Paid holidays and vacation time.
  • Flexible scheduling options.
  • Professional development opportunities.
  • Employee discount programs.
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