Senior Manager - Design

Interactive Brokers - Chicago, IL

Full-time - Senior

Chicago, IL

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Senior Manager of Design Engineering at Interactive Brokers will lead a global team of engineers to ensure the reliability, scalability, and performance of critical systems and services. This role involves collaborating with various teams to build and maintain high-availability systems while fostering a culture of continuous improvement and operational excellence. The ideal candidate will have a strong background in software development, containerization, and system administration, along with excellent problem-solving skills.

Responsibilities

• Lead, mentor, and develop a global team of engineers, fostering a collaborative and high-performing environment.
• Design automated solutions leveraging open-source platforms, focusing on infrastructure and containerization.
• Provide direct support to technical and non-technical partners to define requirements and deliver solutions, including new deployments and performance tuning.
• Implement and utilize asset inventory, configuration management, capacity management, and security for all technologies in scope.
• Define requirements, perform research, evaluate vendors/solutions, and provide ongoing support for all technologies in scope.
• Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.
• Implement tools and processes for efficient operational management, including change management and incident handling.
• Schedule and provide after-hours or weekend support for high-risk or planned downtime of data center systems.
• Participate in defining and executing a roadmap of projects to implement innovative technology and processes.
• Interact with internal teams to provide solutions and resolve problems in a timely manner.
• Communicate complex technical concepts to individuals of various technical abilities.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• 10+ years of experience in infrastructure engineering, software engineering, or a related role, with at least eight years in a leadership or management position, ideally in the financial industry.
• Proficiency in programming and scripting languages such as Yaml, Python, or similar object-based solutions.
• Experience with CI/CD pipelines and tools like Jenkins, GitLab, and Nexus.
• Strong knowledge of containerization technologies like Docker and orchestration tools like Kubernetes.
• Strong knowledge of virtualization technologies, including KVM, VMWare, and HyperV.
• Strong knowledge of Linux/Unix system administration and system performance tuning.
• Understanding of TCP/IP, DNS, HTTP/HTTPS, and other network protocols, along with experience with load balancers, firewalls, and VPNs.
• Proficiency in using monitoring tools such as Prometheus, Grafana, and Nagios, and logging tools like Loki and Elasticsearch.

Nice-to-haves

• Ability to lead by example.
• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication skills.
• Outstanding organizational and time management skills.

Benefits

• Competitive salary, annual performance-based bonus and stock grant.
• Retirement plan 401(k) with a competitive company match.
• Excellent health and wellness benefits, including medical, dental, and vision benefits.
• Company paid medical healthcare premiums.
• Wellness screenings and assessments, health coaches, and counseling services through an Employee Assistance Program (EAP).
• Paid time off and a generous parental leave policy.
• Daily company lunch allowance and a fully stocked kitchen with healthy options.
• Corporate events, including team outings, dinners, volunteer activities, and company sports teams.
• Education reimbursement and learning opportunities.
• Modern offices with multi-monitor setups.