Senior Manager - Digital Product Management (Partnerships)

$90,000 - $165,000/Yr

American Express - New York, NY

Full-time - Mid Level

New York, NY

Credit Intermediation and Related Activities

About the position

The Senior Manager of Digital Product Management (Partnerships) at American Express will lead high visibility partnerships to enhance the company's expense management solutions. This role involves strategic thought leadership, overseeing relationships with strategic partners, and translating business needs into a prioritized product roadmap. The position focuses on delivering superior customer experiences and improving business productivity through innovative digital products and features.

Responsibilities

• Provide strategic thought leadership to help define G&L expense management strategy
• Define business case and create CBA to support strategy and secure investment
• Oversee day-to-day relationship with high visibility strategic partners
• Own product positioning and go-to-market strategy for product launch
• Translate business needs into a prioritized product roadmap and superior customer experience
• Partner cross functionally with key stakeholders to deliver new digital products and features
• Monitor and report on product performance to identify areas for improvement
• Develop executive-level decks to influence senior stakeholders and secure strategic buy-in

Requirements

• 5+ years of experience in strategy, product management or business development
• Customer-first mindset
• Demonstrates strong strategic thinking and intellectual curiosity
• Proven ability to forge and maintain relationships and navigate a matrixed organization
• Superior communication skills with ability to translate detail and complexity into clear and influential arguments
• Highly motivated self-starter with the ability to achieve successful results while working in a fast-paced environment
• Demonstrates a deep interest and knowledge of competitive landscape and market trends
• Strong financial acumen and analytical skill set
• High proficiency in PowerPoint
• Bachelor's degree

Nice-to-haves

• MBA or equivalent

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities