Senior Manager Employee Relations

$103,000 - $174,200/Yr

Discover Financial Services - Riverwoods, IL

Full-time - Mid Level

Riverwoods, IL

Credit Intermediation and Related Activities

About the position

The Employee Relations Manager is responsible for overseeing an employee relations team at a major location, focusing on developing and implementing strategies, programs, and policies that foster positive relationships between employees and management. This role involves handling complex employee relations issues, ensuring compliance with company policies and regulations, and leading the development of policies and procedures for the employee relations function. The manager will also coach and develop their team to effectively manage risks and improve employee engagement.

Responsibilities

• Manage an employee relations team for a major location.
• Develop and implement employee relations strategies, programs, and policies.
• Handle complex and sensitive employee relations matters, including officer-level issues and formal investigations.
• Produce and implement policies and procedures for the employee relations function.
• Oversee day-to-day employee relations operations, providing advice and guidance to managers.
• Address domestic violence situations and provide counsel to employees.
• Investigate internal complaints regarding fair treatment and compliance with policies and laws.
• Manage employee relations compliance and ensure training is provided to employees and managers.
• Analyze data to identify trends and gaps in employee relations and provide appropriate training.
• Develop and modify employee relations policies and procedures.
• Drive continuous improvement and service delivery excellence within the HR functional area.

Requirements

• Bachelor's degree in human resources, psychology, business administration, English literature, or a related field.
• 10+ years of experience in employee relations, employment law, corrective action, or related experience.
• 2+ years of experience in people management.
• In lieu of education, 12+ years of experience in employee relations or related fields.

Nice-to-haves

• Experience in a digital banking or payments company.
• Knowledge of government regulations related to employee relations.

Benefits

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan