Senior Manager, Event Operations

$114,700 - $185,570/Yr

Autodesk - Novi, MI

Full-time - Senior

Remote - Novi, MI

Publishing Industries

About the position

Autodesk is seeking a highly experienced Senior Manager, Event Operations to join our Brand Events & Experiences team. This role will be responsible for all aspects of organizing, managing, and overseeing event operations for our go-to-market kick-off event, driving employee and partner engagement, and contributing to business impact. The ideal candidate will be a certified event professional with 8-10+ years of enterprise event operations experience and a track record of success leading operations for large-scale technology events of 5,000+ attendees and delivering measurably impactful events within budget. You will report to the Director of Operations, Events & Experiences. In this position, you will be responsible for all operational aspects of Autodesk's go-to-market kick-off program, including venue, space and vendor management, registration, housing, transportation, food & beverage logistics, as well as off-expo production and ancillary activities. You will manage event timelines, resources, Autodesk & vendor deliverables, while maintaining high standards of quality and ensuring flawless execution. Additionally, you will develop and manage the event budget, tracking expenses and ensuring cost-effectiveness, including regular budget updates and reconciliation. Collaboration is key in this role, as you will work closely with internal teams and external partners to ensure seamless execution, exceptional event experiences, and promote an environment of inclusivity and knowledge sharing. You will also collaborate with multiple internal sales, customer success, and marketing stakeholders to bring the program vision to life, often finding compromises and providing recommendations, while ensuring operational efficiencies and best practices. On-site, you will oversee all event activities, troubleshoot any issues that arise, and ensure the event runs smoothly, in addition to ensuring compliance with security, health, and safety regulations.

Responsibilities

• Responsible for all operational aspects of Autodesk's go-to-market kick-off program, including venue, space and vendor management, registration, housing, transportation, food & beverage logistics, as well as off-expo production and ancillary activities.
• Manage event timelines, resources, Autodesk & vendor deliverables, while maintaining high standards of quality and ensuring flawless execution.
• Develop and manage the event budget, tracking expenses and ensuring cost-effectiveness, including regular budget updates and reconciliation.
• Collaborate closely with internal teams and external partners to ensure seamless execution, exceptional event experiences and promote an environment of inclusivity and knowledge sharing.
• Collaborate with multiple internal sales, customer success, and marketing stakeholders to bring the program vision to life, often finding compromises and providing recommendations, while ensuring operational efficiencies and best practices.
• Oversee all on-site event activities, troubleshooting any issues that arise and ensuring the event runs smoothly, in addition to ensuring compliance with security, health and safety regulations.

Requirements

• Bachelor's degree in marketing, hospitality, communications, business, or a related field along with relevant event & meeting planning certifications.
• 8-10+ years of event operations experience in positions of increasing responsibility, including operational responsibility for planning and executing mid-to-large-scale events (5,000+), preferably internal conferences.
• Logistical mastermind with 8+ years managing 8-figure budgets, and a proven track record of delivering high-quality events within said budget.
• Experience working in both digital and in-person event environments, with in-depth knowledge of managing internal and external production teams.
• Excellent project management skills, including the ability to prioritize and manage multiple projects simultaneously.
• Exceptional interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders at all levels; collaborative nature, strategic thinking, and attention to detail are critical to this role.
• Creative mindset with a strong focus on customer experience and engagement.
• Knowledge of wide range of event technologies, registration systems, mobile apps, gamification, and event analytics.
• A high degree of emotional intelligence.
• “Best outcome” vs. “my way” motivations.
• A desire to thrive in a rapid-growth environment; easily adaptable to change and can act with urgency yet remain calm under pressure.
• Willingness to travel as needed for events and conferences.

Benefits

• Health and financial benefits
• Time away and everyday wellness
• Annual cash bonuses
• Commissions for sales roles
• Stock grants
• Comprehensive benefits package