Senior Manager, Field Applications (Bio Production)

Thermo Fisher Scientific - Cambridge, MA

Full-time - Mid Level

Cambridge, MA

10,001+ employees

Computer and Electronic Product Manufacturing

About the position

The Sr. Manager, Field Application Scientist (FAS) at Thermo Fisher Scientific is responsible for leading a regional Field Applications team in the Americas. This role involves providing technical expertise to customers, managing and training the FAS team, and ensuring alignment with commercial priorities. The position requires a strong focus on customer relationship management, team coordination, and performance evaluation, with a significant portion of time spent in the field to foster customer relationships and drive sales strategies.

Responsibilities

• Coordinate the management of regional key accounts and critical issues as part of the Service and Support leadership team.
• Assist the FAS team in planning and organizing activities to support the commercial sales team and customers effectively.
• Implement and drive training plans and performance improvement initiatives for the field applications team.
• Develop and maintain metrics to highlight performance and identify gaps within the field application team.
• Evaluate employee performance, provide ongoing feedback, and complete annual performance reviews.
• Develop, share, and implement the long-term vision and strategy for the Field Applications Team.

Requirements

• Bachelor's Degree in Life Science, Business, Marketing, or a related field; Advanced Degree in Business or Science preferred.
• 7+ years of effective sales representative experience managing accounts, sales, and client relationships.
• 3+ years of experience leading a team preferred.
• Demonstrated strong leadership and management skills.
• Experience in setting sales strategies and coaching sales representatives to improve selling efficiency.

Nice-to-haves

• Experience managing a territory with a revenue of $100M or more.
• Strong analytical skills for analyzing market trends and competitor activities.
• Experience in business planning, forecasting, and budgeting resources.

Benefits

• Competitive remuneration
• Annual incentive plan bonus
• Healthcare
• Range of employee benefits
• Outstanding career and development prospects
• Innovative company culture