Senior Manager - Finance Operations Global AWS Business Partnership

Amazon - Arlington, VA

Full-time - Senior

Arlington, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Finance Operations Business Partnership (BP) team at Amazon is seeking a Senior Manager who will play a pivotal role within the Finance Operations (FinOps) Global AWS BP team. This individual will be responsible for driving the performance of AWS's order to cash (O2C) processes. The ideal candidate will possess a strong passion for accountability, setting high standards, and driving results through a constant focus on improving both existing and future state operations, systems, and processes. In this role, the Senior Manager will be a key driver of critical improvement initiatives, adopting a programmatic approach to the ongoing development of the FinOps support model. This includes taking ownership of key deliverables across various business units, technology teams, and other stakeholders to implement scalable solutions. The role demands complex problem-solving skills, the ability to manage multiple high-visibility priorities, and a keen attention to detail, all while working in a fast-paced environment characterized by ambiguity. The successful candidate will be able to think strategically to create long-term plans while also possessing exceptional tactical skills necessary for driving day-to-day implementation. They should be quick learners, willing to experiment with new ideas, and capable of adapting to the evolving needs of the business.

Responsibilities

• Drive program objectives by defining problem statements and assessing entitlements, defining success metrics/goals, and managing or supporting implementation activities, including communications for program/process rollout and ongoing support.
• Scale services and tools by designing processes and procedures that can grow with the business's increasing volume, complexity, and global reach.
• Develop and maintain effective partnerships between Finance Operations and O2C stakeholders.
• Identify and drive opportunities for improved cash flow, margin, or productivity improvements related to vendor payments and receivables.
• Support operational escalations effectively to ensure root cause analysis and effective problem resolution.

Requirements

• 12+ years of experience in tax, finance, or a related analytical field.
• 3+ years of experience performing financial and ad hoc analysis using data reporting tools.
• 10+ years of experience in positions that require analysis and reporting of financial results.
• 8+ years of experience in Accounts Receivable or Accounts Payable.
• 8+ years of experience applying key financial performance indicators (KPIs) to analyses.
• 8+ years of experience building financial and operational reports/data sets that inform business decision-making.
• 8+ years of experience creating process improvements through automation and analysis.
• 7+ years of experience directly managing and leading a team of 10+ members.
• Bachelor's degree in finance, accounting, or a related field.

Nice-to-haves

• 5+ years of experience hiring, leading, and developing teams.
• 8+ years of experience participating in continuous improvement projects to scale and improve controllership with measurable results.
• 8+ years of experience identifying incomplete or inaccurate data, determining root causes, and creating/implementing escalation plans.
• 8+ years of experience mentoring junior finance and/or business team members.
• 5+ years of experience working with senior staff (e.g., c-suite).
• MBA or CPA.