Senior Manager, Fraud & Analytics

Koalafi - Richmond, VA

Full-time - Senior

Richmond, VA

101-250 employees

Credit Intermediation and Related Activities

About the position

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time. Over 17,000 retailers rely on us to match their customers to a payment plan clearly and quickly, all while reflecting well on their brand. Their 2M+ customers love us because we provide a flexible way for them to make payments, and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers. Interested in learning more about how we're transforming the financing experience and joining our team?

Responsibilities

• Create and execute an agenda that minimizes fraud loss while supporting seamless customer interactions
• Lead and coach a team of fraud analysts to develop, monitor, and optimize a suite of end-to-end fraud defenses
• Perform cost-benefit analysis of 3rd party fraud vendors
• Develop and optimize a NPV-driven framework that guides the creation of fraud policy
• Exhibit solid business judgment in making balanced decisions quickly while being well managed
• Build business requirements and manage the delivery of Fraud intent through partnership with Sales, Product, Tech, Operations, and Legal/Compliance

Requirements

• Bachelor's degree required, in a quantitative field such as Statistics, Mathematics, Economics, Business, or Engineering preferred
• 5+ years of experience in an analyst, data science, or consulting role
• 3+ years of experience in fraud mitigation
• 3+ years of experience managing/coaching more junior analysts
• Experience in consumer financing industry, such as: credit cards, personal loans, auto loans, BNPL, or similar field
• Proficiency in Excel, SQL, and Python for data analysis
• Exceptional attention to detail and problem-solving skills
• Ability to create a strategic agenda and execute against it
• Desire to work in a fast-paced, dynamic entrepreneurial environment
• Strong written and verbal communication skills

Benefits

• Comprehensive medical, dental, and vision coverage
• 20 PTO days + 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal + paternal)
• Inclusion and Associate Engagement Programs