Brobston Group - Toronto, OH
posted about 1 month ago
The Senior Manager, Futures, Project & Change Management at Holt Renfrew plays a pivotal role in driving the organization’s Future agenda, ensuring that strategic initiatives are efficiently delivered and that the organization is well-prepared to embrace future-focused changes. This position is integral to the execution of Retail Store strategic initiatives and capital investments, requiring a high level of collaboration with cross-functional stakeholders. The Senior Manager will provide comprehensive project management services, overseeing projects from ideation through to implementation and post-project performance tracking. This role demands a strong focus on change management to facilitate the adoption of strategic initiatives across the organization. In this capacity, the Senior Manager will lead cross-functional project management for all Retail Store renovation and revitalization projects. Responsibilities include managing projects through all phases, creating detailed project work plans, charters, critical paths, and schedules, and ensuring that all deliverables are completed on time, within budget, and within scope. The role also involves preparing project reports on progress, budget forecasts, risks, and results for both the organization and Executive stakeholders. Onsite leadership support during implementation is crucial, as is ensuring seamless operational integration with existing and new store processes. The Senior Manager will also be responsible for conducting post-project evaluations to enhance future project delivery, providing guidance and leadership for Futures-led strategic initiatives, and onboarding and training Project Managers within the Futures team. This position requires liaising with key stakeholders to develop and execute training strategies prior to roll-outs, as well as managing communication strategies to support future growth projects. The Senior Manager will need to stay current with departmental needs across Retail, Product, Marketing, and Strategic Functions to effectively develop and direct project plans. Continuous improvement of process methods and best practices to support business objectives is expected, along with building and maintaining strong relationships with internal and external partners. Finally, the Senior Manager will lead, motivate, and retain a high-performing team capable of delivering results.