American Express - New York, NY
posted about 2 months ago
As a Senior Manager in Global Digital Product Enablement at American Express, you will play a pivotal role in driving product enablement and operations across digital and Web3 initiatives. This position is designed for a strategic leader who can navigate the complexities of product management while ensuring that risk-related product requirements are met. You will serve as the central business contact for key strategic projects within Amex Digital Labs, focusing on the go-to-market implementation of new digital payment products. Your responsibilities will include managing cross-functional teams, guiding products through necessary reviews and approvals, and collaborating with international markets to share best practices. In this role, you will actively contribute to product ideation by leveraging feedback from customers, merchants, and internal stakeholders to develop innovative solutions. You will also be responsible for anticipating risks and ensuring that appropriate mitigation plans are in place to maintain delivery timelines. Your ability to improve processes and develop resources will be crucial in increasing agility and speed to market. Additionally, you will supervise the ongoing performance of products in the market and provide thought leadership on optimizing future launches. This position requires outstanding interpersonal and communication skills, as you will need to influence partners across various functions. You should be comfortable handling ambiguity in a fast-paced environment and possess the ability to drive results against tight timelines. A strong background in program management, strategic thinking, and relationship-building is essential for success in this role. A Bachelor's degree is required, and an MBA is preferred.