Senior Manager - Internal Communications

Kayak - Boston, MA

Full-time - Mid Level

Boston, MA

Administrative and Support Services

About the position

As a Senior Manager of Internal Communications at KAYAK, you will play a pivotal role in shaping and evolving our internal communications function. Reporting to the Chief Communications Officer, you will be part of a global tech company that prioritizes effective communication of business priorities, company values, and employee engagement. This position is based in Boston, Massachusetts, requiring in-office presence twice a week. Your responsibilities will include creating and driving internal communications programs, partnering with the People & Culture team, supporting leaders in their communication efforts, and managing various communication assets to reflect global messaging. You will also monitor employee sentiment and contribute to maintaining KAYAK's reputation as a great workplace.

Responsibilities

• Create and drive internal communications programs to motivate, engage, and empower employees
• Work in partnership with the People & Culture team to roll out employee programs globally
• Support leaders to help them communicate priorities
• Build communication assets such as all-hands decks, announcements, newsletter content, and video scripts
• Monitor employee sentiment worldwide and offer strategies to maintain KAYAK's reputation as a great place to work
• Bring tools and creative ideas to shape the internal narrative
• Manage content on the company intranet
• Oversee company-wide meetings, office info screens, and IT coordination

Requirements

• 5+ years of internal communications experience in-house; agency experience is a plus
• Experience coaching leaders on internal communications
• Comfort working in a data-driven environment; strong project management skills
• Self-starter personality who can move quickly and manage competing priorities
• Strong writing skills with the ability to create high-quality engaging and strategic content
• Flexibility for cross-time zone coordination/communication
• Passion for using AI to improve productivity and effectiveness

Benefits

• Work from (almost) anywhere for up to 20 days per year
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to HeadSpace
• Company-wide week off a year for team recharge
• No meeting Fridays
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Development Dollars for career growth
• Leadership development opportunities
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Competitive retirement and health plans
• Free lunch 2 days per week