Senior Manager, IT Field Services & IT Hospitality
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About The Position
The IT Field Services & IT Hospitality Sr. Manager is a position leading two key responsibilities-IT operations support for Vail Mtn. and Beaver Creek resorts, and technology support for hospitality properties at Vail Mtn., Beaver Creek, Keystone and Breckenridge resorts. In support of IT operations at resorts and retail outlets, the Sr. Manager is responsible for the on-site, day-to-day management, leadership, strategy, project & relationship management ensuring delivery of Information Technology connectivity and hardware solutions to Resort lines of business. Hospitality IT responsibilities include the oversight, support, maintenance, project management, relationship management and strategy for guest-facing technology within Vail Resorts' hospitality portfolios. A successful Field IT Sr. Manager understands the unique needs of the Resort and Hospitality operations and how the broader Vail Resorts Information Technology teams deliver technology to the operations. The individual must translate this understanding into effective operational support and broader strategy development while creating and leveraging collaborative stakeholder relationships that deliver technology excellence for the business. She or he will not only establish cross-functional partnerships and collaboration to ensure that strategic plans are effective and supported by well-executed tactical actions, but drive an excellent employee experience for a diverse IT team, providing a healthy workplace culture that includes team member development that supports the team and the individual employee. The Sr. Manager will possess demonstrated leadership skills and experience, a growth mindset, solid technical background, strong project management and financial acumen, and passion for the ski business.
