Senior Manager, IT & Technology Risk Management (Auto Finance)

About the position

At Capital One, we're building a leading information-based technology company. We think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one. Our innovations impact tens of millions of consumers but we have the passion and heart of a small startup. We intend to disrupt the technology market with the software tools that we built to power our own successful digital transformation. We are seeking a dedicated, disciplined, process-oriented professional who excels in a team environment and is an expert in process improvement. This individual will have demonstrated that they have improved company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

Responsibilities

• Interact with Tech colleagues and business counterparts to ensure appropriate coverage of audit or regulatory responses and/or shared processes in an AWS cloud environment
• Proactively engage team members and project leads to ensure system changes or enhancements consider controls and standards during design and through implementation
• Review and verify governance documents and procedures for accuracy and effectiveness
• Create and disseminate reports and metrics related to the technology cloud and cyber risk environment to key stakeholders, including the Divisional Chief Information Officer and the Business Chief Risk Officer
• Identify opportunities and work with technology stakeholders and other risk management colleagues to embed risk management practices into our daily operations and business processes across the organization
• Use analytical skills to conduct Risk Process Assessment and Improvement, Data Process Design & Process Excellence
• Lead designing, implementing, and operating an effective Continuous Process Improvement and Change Management program to advance audit and exam process effectiveness
• Oversee incident and issue management, working with team and Technology well-managed teams to ensure comprehensive remediation
• Centrally coordinate with other well-managed teams across the division on key risk initiatives related to reporting, audits, exams, incidents and issues.

Requirements

• High School Diploma, GED, or equivalent certification
• At least 5 years of Technology Risk Management OR Cyber Risk Management OR IT Audit experience
• At least 2 years of experience in People management

Nice-to-haves

• Bachelor's degree
• 7+ years of Technology Risk Management OR Cyber Risk Management OR IT Audit experience
• 4+ years of experience in People management
• 3+ years of Process Improvement experience
• 1+ year experience working in a cloud environment or familiarity with the AWS technology stack
• 1+ year experience of engagement with internal audit and external regulatory bodies
• 1+ experience of executive reporting
• 1+ year experience with the regulatory framework governing the financial services industry

Benefits

• Comprehensive health benefits
• Financial benefits
• Inclusive set of benefits that support total well-being