Senior Manager, Legal Operations

$128,000 - $170,000/Yr

WEX - Boston, MA

Full-time - Senior

Boston, MA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Senior Legal Operations Manager at WEX, Inc. is a key role within the Global Legal organization, responsible for optimizing legal operations through financial management, technology integration, and cross-functional alignment. This position reports to the VP, Legal Commercial International & Enterprise Initiatives and focuses on enhancing operational efficiency, managing external partnerships, and leading a team of legal operations professionals to support the legal department's strategic objectives.

Responsibilities

• Utilize data-driven insights to optimize financial strategies and ensure legal spend aligns with business objectives.
• Act as a liaison to outside counsel and law firms, using analytics to guide partnership decisions.
• Leverage technology tools to enhance operational efficiency and support innovative legal solutions.
• Work closely with the global legal team, HR, finance partners, and key stakeholders to ensure cohesive strategies.
• Lead the team of legal operations professionals in providing strategic and efficient legal support globally.
• Oversee the implementation of the Contract Lifecycle Management (CLM) tool and ensure its successful deployment.
• Enhance existing tools and develop new technologies for improved collaboration and workflow.
• Manage new legal system deployments and troubleshoot issues with technology teams and vendors.
• Research and analyze data to make informed recommendations and track department metrics and KPIs.
• Improve data integrity and analytical reporting capabilities for better decision-making.
• Facilitate the onboarding and management of external counsel for the legal team.
• Develop and monitor the strategic direction and communications across the global legal organization.
• Assess and resolve issues that hinder the effectiveness of the CLO and Legal Leadership team.
• Develop, monitor, and report on the team budget globally, focusing on financial performance.

Requirements

• Bachelor's Degree required.
• 10+ years in Program Management / Business Operations roles, with significant experience in a legal team as an analyst.
• 3 years of experience leading in an in-house legal operations team or operational management role.
• Robust experience in legal matter intake, technology implementation, analytics, and financial reporting.
• Proven experience maintaining and evolving a productive company culture.
• Strong relationship management skills within global teams and across the organization.
• Exceptional verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize and manage multiple projects simultaneously.
• Proficient in Microsoft Word, Excel, PowerPoint, and GSuite.

Nice-to-haves

• Payments business experience is a plus.
• Visionary leadership skills to inspire change within the legal team.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• Tuition reimbursement
• Flexible spending accounts
• Health savings account