Senior Manager of Logistics Operations
Pair Eyewear - Irvine, CA
posted 2 days ago
About the position
At Pair Eyewear, we're building the largest global eyecare company in the world focused on bringing personalization to the end to end eyecare experience, starting with your glasses. We've developed the first personalized eyewear brand where glasses can be an extension of your personality, mood, and interests. With funding from leading venture capitalists in the consumer space, partnerships in the entertainment, sports, and fashion arenas, and a team of passionate individuals, we're on a mission to completely revolutionize the eyewear industry. We're excited that we already have the support of Good Morning America, The Today Show, Oprah Magazine, CNN, and Forbes helping us share our story. Pair Eyewear is looking for an experienced self-starter to oversee our 3PL relationship and manage day to day operations (receiving, shipping, inventory control) at our production facility in Irvine, CA. The ideal candidate will be well-versed in warehouse operations and be able to manage people and create and refine processes in a fast-paced, ever-changing environment.
Responsibilities
- Oversee all aspects of our 3PL relationship, including daily inbound and outbound performance, space planning, and SLA adherence.
- Ensure that all B2C customer orders are processed, shipped, and delivered in a timely manner, and any outliers are attended to swiftly.
- Direct the fulfillment of B2B orders to a host of customers large and small, ensuring that we always put Pair's best foot forward in our delivery of product.
- Assure that our inventory control practices and cycle counting programs are state of the art and adhere to both internal and external auditing standards.
- Manage our operational team at Pair's production facility: receiving product, conducting putaway and replenishments to our lens and tops production lines, packing out, and transporting to our 3PL.
- Partner with cross-functional teams on planning and execution of meaningful, large-scale projects (e.g. international expansion, peak holiday season).
Requirements
- 5-7+ years working in logistics and warehouse operations, in both 3PL and company-owned environments.
- Experience managing logistics for both B2B and B2C customers, with a focus on high-quality customer service.
- Strong knowledge of inventory control practices, including cycle counting and adherence to audit standards.
- Proven ability to lead and develop teams at all levels.
- Experience working with ERP platforms such as Netsuite or similar tools.
Nice-to-haves
- Experience with Netsuite is desired.
Benefits
- Discretionary short-term and long-term incentives.
